How To Fix ICLCUST186 - Coverage type &1 benefit type &2 must not be "always covered"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 186

• Message text: Coverage type &1 benefit type &2 must not be "always covered"

What causes this issue?

In coverage type &V1&, benefit type &V2& has the flag "always covered if
coverage type covered". However, the higher-level benefit type has the
flag "covered if benefit type stated explicitly in the contract". The
higher-level benefit type might not be covered, whereas benefit type
&V2& would be.

System Response

The compensation calculation will not be consistent. No payments can be
checked or calculated, and no reserves checked.

How to fix this error?

Change the flag for benefit type &V2& to "never covered", or "covered
depending on higher-level benefit type".
You can set the flag of the higher-level benefit type to "always covered
if coverage type covered".

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST186 - Coverage type &1 benefit type &2 must not be "always covered" ?

  The SAP error message ICLCUST186 indicates that there is a configuration issue related to the coverage type and benefit type in the context of insurance or benefits management within the SAP system. Specifically, it suggests that the combination of the specified coverage type and benefit type is not allowed to be set as "always covered."
  Cause:
  
  Configuration Error: The coverage type and benefit type combination has been incorrectly configured in the system. The system expects certain combinations to be defined in a specific way, and "always covered" may not be valid for the selected types.
  Business Rules Violation: The business rules defined in the system may dictate that certain benefits cannot be set to "always covered" for specific coverage types due to regulatory or policy constraints.
  Data Entry Mistake: There may have been an error during data entry where the user selected an inappropriate combination of coverage and benefit types.
  
  Solution:
  
  
  Review Configuration: Check the configuration settings for the coverage type and benefit type in the SAP system. Ensure that the combination you are trying to use is valid and that the "always covered" setting is appropriate for that combination.
  
  Navigate to the relevant configuration area in the SAP system (usually under the Insurance or Benefits module) and verify the settings.
  
  
  
  Adjust Benefit Settings: If the combination is indeed valid but should not be set to "always covered," consider changing the benefit type settings to a different coverage status that aligns with business rules.
  
  
  Consult Documentation: Review any relevant documentation or guidelines that outline the valid combinations of coverage and benefit types. This may include internal policy documents or SAP help documentation.
  
  
  Contact Support: If you are unable to resolve the issue through configuration changes, consider reaching out to your SAP support team or consulting with an SAP expert who can provide further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that address specific issues or provide guidance on configuration.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the configuration settings (e.g., SPRO for configuration).
  Testing: After making changes, ensure to test the configuration in a development or test environment before applying it to production to avoid disruptions.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.