How To Fix ICLCUST043 - Subclaim type &1: No name exists for claim item rejection reason &2


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICLCUST - Checking Customizing Tables

  • Message number: 043

  • Message text: Subclaim type &1: No name exists for claim item rejection reason &2

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  • What causes this issue?

    There is no name for the claim item rejection reason in your logon
    language.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Create a name for claim item rejection reason &V2&.
    INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

    Procedure for System Administrators


    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICLCUST043 - Subclaim type &1: No name exists for claim item rejection reason &2 ?

    The SAP error message ICLCUST043 indicates that there is a missing name for a specific claim item rejection reason associated with a subclaim type. This error typically arises in the context of claims processing within the SAP system, particularly in the Insurance or Financial Services modules.

    Cause:

    The error occurs when:

    1. A subclaim type is being processed, and the system attempts to reference a claim item rejection reason that has not been defined or named in the system.
    2. The configuration for the subclaim type or the rejection reason is incomplete or incorrect.

    Solution:

    To resolve this error, you can follow these steps:

    1. Check Configuration:

      • Navigate to the configuration settings for the subclaim type in the SAP system.
      • Ensure that all necessary claim item rejection reasons are defined and have corresponding names.
    2. Define Missing Rejection Reason:

      • If the rejection reason identified by &2 is missing, you will need to create it.
      • Go to the relevant configuration area (usually under Claims Management or similar) and add the missing rejection reason with a proper name.
    3. Review Subclaim Type Settings:

      • Verify that the subclaim type identified by &1 is correctly set up and linked to the appropriate rejection reasons.
      • Ensure that all required fields are filled out and that there are no inconsistencies.
    4. Testing:

      • After making the necessary changes, test the process again to ensure that the error no longer occurs.
    5. Consult Documentation:

      • Refer to SAP documentation or help resources for specific instructions on configuring claim item rejection reasons and subclaim types.
    6. Seek Support:

      • If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in claims management.

    Related Information:

    • Transaction Codes: Familiarize yourself with relevant transaction codes that may help you navigate to the configuration settings (e.g., SPRO for configuration).
    • SAP Notes: Check for any SAP Notes related to this error message, as they may provide additional insights or patches.
    • User Roles: Ensure that you have the necessary permissions to make changes to the configuration settings in the SAP system.

    By following these steps, you should be able to identify and resolve the cause of the ICLCUST043 error message in your SAP environment.

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