How To Fix ICLCUST042 - Subclaim type &1: Claim item rejection reason &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 042

• Message text: Subclaim type &1: Claim item rejection reason &2 is not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create claim item rejection reason &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST042 - Subclaim type &1: Claim item rejection reason &2 is not defined ?

  The SAP error message ICLCUST042 indicates that there is an issue with a specific subclaim type and its associated claim item rejection reason. This error typically arises in the context of claims processing within the SAP system, particularly in modules related to insurance or financial services.
  Cause:
  The error message is triggered when the system encounters a subclaim type (denoted as &1) that has a claim item rejection reason (denoted as &2) that is not defined in the system. This can happen due to several reasons:
  
  Configuration Issues: The subclaim type or rejection reason may not have been properly configured in the system.
  Data Entry Errors: There may be a mistake in the data entry where an invalid or non-existent rejection reason is being referenced.
  Missing Customization: If the system has been customized, the necessary definitions for the subclaim type or rejection reason may not have been included.
  
  Solution:
  To resolve the ICLCUST042 error, you can follow these steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claims processing in your SAP system.
  Verify that the subclaim type and the associated rejection reasons are correctly defined in the system.
  Ensure that the rejection reason you are trying to use is valid for the specified subclaim type.
  
  
  
  Define Missing Elements:
  
  If the rejection reason is indeed missing, you will need to create it in the system. This can typically be done through the customizing transaction (e.g., SPRO).
  Go to the relevant section for claims management and add the necessary rejection reason.
  
  
  
  Review Data Entry:
  
  Check the data entry for the claim to ensure that the correct subclaim type and rejection reason are being used.
  Correct any discrepancies in the data that may be causing the error.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring claim types and rejection reasons.
  
  
  
  Testing:
  
  After making the necessary changes, test the claim processing again to ensure that the error no longer occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration) and others specific to claims processing.
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message.
  User Roles: Ensure that you have the appropriate permissions to make changes to the configuration settings.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST042 error in your SAP system.