How To Fix ICLCUST039 - Subclaim type &1: No name exists for claim document &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 039

• Message text: Subclaim type &1: No name exists for claim document &2

What causes this issue?

There is no name for document &V2& in your logon language.

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Procedure for System Administrators

In customizing create a name for claim document &V2&.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST039 - Subclaim type &1: No name exists for claim document &2 ?

  The SAP error message ICLCUST039 indicates that there is an issue with a subclaim type in the context of a claim document. Specifically, the message states that there is no name associated with the specified subclaim type for the given claim document. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Missing Configuration: The subclaim type may not be properly configured in the system. This could mean that the name or description for the subclaim type has not been defined in the customizing settings.
  Data Entry Error: There may be a mistake in the data entry where the subclaim type is referenced incorrectly or does not exist in the system.
  Inconsistent Data: The claim document may reference a subclaim type that has been deleted or is inactive.
  
  Solution:
  
  
  Check Customizing Settings:
  
  Navigate to the customizing settings for claims management in SAP (usually found under the path: SPRO > Financial Services > Claims Management > Define Subclaim Types).
  Ensure that the subclaim type referenced in the error message is defined and has a valid name associated with it.
  
  
  
  Verify Subclaim Type:
  
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to check the relevant tables (e.g., ICL_SUBCLAIM_TYPE) to see if the subclaim type exists and is correctly configured.
  
  
  
  Review Claim Document:
  
  Check the claim document referenced in the error message to ensure that it is correctly set up and that all required fields are filled out properly.
  
  
  
  Data Consistency Check:
  
  Run any available consistency checks or reports in SAP to identify and rectify any inconsistencies in the claim data.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help files related to claims management for any additional configuration steps that may be required.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to manage claims effectively.
  SAP Notes: Search for SAP Notes related to ICLCUST039 for any patches or updates that may address this issue.
  User Roles and Authorizations: Ensure that the user has the necessary authorizations to access and modify claim types and documents.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.