How To Fix ICLCUST038 - Subclaim type &1: Claim document &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 038

• Message text: Subclaim type &1: Claim document &2 is not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Perform one of the following activities:
Delete the entry
Create the claim document &V2& in customizing

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST038 - Subclaim type &1: Claim document &2 is not defined ?

  The SAP error message ICLCUST038 indicates that there is an issue with the configuration of subclaim types in the Claims Management module. Specifically, it means that the claim document associated with the specified subclaim type is not defined in the system.
  Cause:
  
  Missing Configuration: The subclaim type you are trying to use is not properly configured in the system. This could be due to missing entries in the customizing settings for claims management.
  Incorrect Subclaim Type: The subclaim type specified in the transaction may not be valid or may not have been set up correctly.
  Data Entry Error: There may be a typographical error in the subclaim type or claim document number being referenced.
  
  Solution:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the Claims Management section.
  Verify that the subclaim type in question is defined correctly. You can check under the path: Claims Management -> Define Subclaim Types.
  Ensure that the claim document type associated with the subclaim type is also defined.
  
  
  
  Define Missing Entries:
  
  If the subclaim type or claim document is not defined, you will need to create the necessary entries. This may involve defining the subclaim type and linking it to the appropriate claim document type.
  
  
  
  Review Data Entry:
  
  Double-check the input values for the subclaim type and claim document number to ensure there are no typographical errors.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to Claims Management for additional guidance on setting up subclaim types and claim documents.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through configuration, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration or ICL for claims management to access the relevant settings.
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that you have the necessary authorizations to make changes to the configuration settings in the Claims Management module.
  
  By following these steps, you should be able to identify and resolve the issue related to the ICLCUST038 error message.