How To Fix ICLCUST034 - Subclaim type &1: Coverage referral &2 is not defined

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 034

• Message text: Subclaim type &1: Coverage referral &2 is not defined

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

Delete the entry, or create coverage referral &V2&.
INCLUDE ISIS_PENCIL OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST034 - Subclaim type &1: Coverage referral &2 is not defined ?

  The SAP error message ICLCUST034 indicates that there is an issue with a specific subclaim type and its associated coverage referral. This error typically arises in the context of insurance or claims processing within the SAP system, particularly in modules related to insurance claims management.
  Cause:
  The error message ICLCUST034 is triggered when the system cannot find a defined coverage referral for the specified subclaim type. This can happen due to several reasons:
  
  Missing Configuration: The coverage referral for the specified subclaim type has not been set up in the system.
  Incorrect Subclaim Type: The subclaim type being referenced may be incorrect or not properly defined in the system.
  Data Entry Error: There may be a typo or error in the data entry that is causing the system to look for a non-existent coverage referral.
  Changes in Configuration: Recent changes in the configuration or updates to the system may have led to the removal or alteration of the coverage referral.
  
  Solution:
  To resolve the error ICLCUST034, you can take the following steps:
  
  
  Check Configuration:
  
  Navigate to the configuration settings for claims management in SAP.
  Verify that the coverage referral for the specified subclaim type is defined correctly.
  If it is missing, you will need to create or define the coverage referral in the system.
  
  
  
  Review Subclaim Type:
  
  Ensure that the subclaim type referenced in the error message is valid and correctly configured.
  Cross-check with the documentation or configuration guides to confirm that the subclaim type exists.
  
  
  
  Data Validation:
  
  Review the data entry for the claim to ensure that there are no typos or incorrect values being used.
  If necessary, correct any discrepancies in the data.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific guidance on configuring coverage referrals and subclaim types.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in claims management.
  
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with transaction codes related to claims management, such as ICL01 for creating claims or ICL02 for changing claims, to help navigate the system effectively.
  Training and Documentation: Ensure that users involved in claims processing are trained on the correct procedures for entering and managing claims to minimize errors.
  
  By following these steps, you should be able to identify and resolve the issue related to the error message ICLCUST034 in your SAP system.