How To Fix ICLCUST032 - No name exists for internal claim type in generation &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICLCUST - Checking Customizing Tables

• Message number: 032

• Message text: No name exists for internal claim type in generation &1

What causes this issue?

In your logon language there is no name for the
<DS:DE.ICL_CLTYPE>internal claim type</> in generation &V1&.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Create a name. You have three options for doing this
Use the SAP translation tools
Maintain the name in all relevant languages in this IMG activity as long
as the generation is still in suspense
If the generation is already active:
In customizing of the internal claim type select the relevant internal
claim type by double-clicking. A list of active generations appears.
Select generation &V1& and change the header information. When you
activate, a new generation is created and the old one is completely
deactivated. If the previous generation has not yet been transported to
the productive system, only a new generation is created in the
productive system.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICLCUST032 - No name exists for internal claim type in generation &1 ?

  The SAP error message ICLCUST032 indicates that there is no name defined for an internal claim type in the specified generation. This error typically occurs in the context of claims management within SAP, particularly when dealing with insurance or financial claims processing.
  Cause:
  The error is usually caused by one of the following issues:
  
  Missing Configuration: The internal claim type has not been properly configured in the system. This could mean that the necessary entries in the customizing settings for claim types are missing.
  Incorrect Claim Type: The claim type being referenced does not exist in the system or is not correctly linked to the relevant configuration.
  Data Inconsistency: There may be inconsistencies in the data that prevent the system from recognizing the claim type.
  
  Solution:
  To resolve the error, you can follow these steps:
  
  
  Check Configuration:
  
  Go to the SAP Customizing Implementation Guide (IMG) and navigate to the relevant section for claims management.
  Ensure that the internal claim type in question is defined correctly. You can check under:
  
  Claims Management ? Basic Settings ? Define Claim Types.
  
  
  Verify that all necessary fields, including the name and description for the internal claim type, are filled out.
  
  
  
  Validate Claim Type:
  
  Ensure that the claim type you are trying to use is valid and exists in the system.
  Check if the claim type is active and properly linked to the relevant processes.
  
  
  
  Data Consistency Check:
  
  Run any available consistency checks or reports to identify and rectify any data inconsistencies related to claim types.
  
  
  
  Transport Requests:
  
  If the configuration was recently transported from another system, ensure that all necessary transport requests were completed successfully and that no objects were missed.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to claims management for any additional guidance or known issues.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant configuration screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like SPRO for configuration, or SE11 to check the database tables related to claim types.
  SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide additional troubleshooting steps.
  User Roles: Ensure that the user has the necessary authorizations to access and modify claim type configurations.
  
  By following these steps, you should be able to identify and resolve the cause of the ICLCUST032 error in your SAP system.