How To Fix ICL_WAIT_PERIOD005 - Waiting period ID &1: Change reasons not yet defined in Customizing

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_WAIT_PERIOD - Message Class for Waiting Periods

• Message number: 005

• Message text: Waiting period ID &1: Change reasons not yet defined in Customizing

What causes this issue?

You want to enter a reason for the change with waiting period ID &V1&,
but no change reasons have been defined in Customizing.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Perform IMG activity <ZK>Define Reasons for Changing Waiting Periods</>.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_WAIT_PERIOD005 - Waiting period ID &1: Change reasons not yet defined in Customizing ?

  The SAP error message ICL_WAIT_PERIOD005 indicates that there is an issue with the configuration of change reasons for a specific waiting period ID in the SAP system. This error typically arises in the context of the SAP Claims Management module, particularly when dealing with waiting periods for insurance claims.
  Cause:
  The error occurs when the system attempts to process a waiting period ID that does not have any associated change reasons defined in the Customizing settings. Change reasons are necessary for the system to understand how to handle specific scenarios related to waiting periods, such as changes in status or conditions that affect the waiting period.
  Solution:
  To resolve this error, you need to define the change reasons for the specified waiting period ID in the Customizing settings. Here are the steps to do this:
  
  
  Access Customizing:
  
  Go to the SAP Easy Access screen.
  Navigate to the Customizing area (Transaction code: SPRO).
  
  
  
  Find the Relevant Configuration:
  
  Follow the path: Cross-Application Components -> Claims Management -> Basic Settings -> Define Change Reasons for Waiting Periods.
  Alternatively, you can use the transaction code ICL_CHANGE_REASON to directly access the change reasons configuration.
  
  
  
  Define Change Reasons:
  
  In the configuration screen, check if the waiting period ID mentioned in the error message is listed.
  If it is not defined, you will need to create a new entry for that waiting period ID and specify the relevant change reasons.
  
  
  
  Save Changes:
  
  After defining the necessary change reasons, save your changes.
  
  
  
  Test the Configuration:
  
  After making the changes, test the process that triggered the error to ensure that the issue is resolved.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  SPRO: Access Customizing settings.
  ICL_CHANGE_REASON: Directly access the change reasons configuration.
  
  
  
  Documentation:
  
  Refer to SAP Help documentation for Claims Management for detailed information on configuring waiting periods and change reasons.
  
  
  
  Support:
  
  If you continue to experience issues after making the necessary changes, consider reaching out to your SAP support team or consulting the SAP Community for further assistance.
  
  
  
  By following these steps, you should be able to resolve the ICL_WAIT_PERIOD005 error and ensure that your waiting periods are properly configured in the SAP system.