How To Fix ICL_TREX017 - Claim search using search engine is not active in system &1 client &2


ICL_TREX017 - Overview

  • Message type: E = Error

  • Message class: ICL_TREX - Messages for Integration of TREX Search Engine

  • Message number: 017

  • Message text: Claim search using search engine is not active in system &1 client &2

  • Show details Hide details
  • What causes this issue?

    You cannot use Enterprise Search to search for claims in system &V1&
    client &V2& because of one of the following reasons:
    There is no active search object connector for the
    <DS:GLOS.43FD33517B2E0B4FE10000000A114B08>Enterprise Search</> template
    <AB>CLAIMS </>.
    The Business Function<AB> INS_FSCM_ENT_SRCH_1</> (<ZK>Insurance Claim
    Enterprise Search</>) is not active.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    INCLUDE ISIS_SYSTEMADMIN OBJECT DOKU ID TX

    Procedure for System Administrators

    Use transaction <DS:TRAN.ESH_COCKPIT>Enterprise Search Cockpit</> (<AB>
    ESH_COCKPIT</>) to check the status of the search object connector in
    Enterprise Search Modeler. See the documentation for Customizing
    activity <DS:SIMG._ICL_ES_PREP>Preparations for Use of Enterprise Search
    </>.

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_TREX017 - Claim search using search engine is not active in system &1 client &2 ?
    The SAP error message ICL_TREX017 indicates that the claim search using the search engine (TREX) is not active in the specified system and client. This error typically arises in the context of SAP Claims Management or similar modules where search functionalities are integrated with the TREX search engine.
    
    Cause: The error can occur due to several reasons: TREX Not Configured: The TREX search engine may not be properly configured or activated in the SAP system. Client-Specific Settings: The search functionality may not be enabled for the specific client you are working in. Authorization Issues: The user may not have the necessary authorizations to access the search functionality. System Settings: There may be system settings or parameters that need to be adjusted to enable the search functionality.
    Solution: To resolve the error, you can follow these steps: Check TREX Configuration: Ensure that the TREX search engine is installed and configured correctly in your SAP system. You can check the TREX configuration in

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