How To Fix ICL_STATUS_MGT564 - 'Close Claim' not permitted; invalid status

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_STATUS_MGT - Message Class for Status Management

• Message number: 564

• Message text: 'Close Claim' not permitted; invalid status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_STATUS_MGT564 - 'Close Claim' not permitted; invalid status ?

  The SAP error message ICL_STATUS_MGT564, which states "'Close Claim' not permitted; invalid status," typically occurs in the context of the SAP Claims Management module. This error indicates that an attempt was made to close a claim, but the claim is in a status that does not allow for closure.
  
  Cause:
  The error is usually caused by one of the following reasons:
  
  Invalid Claim Status: The claim is in a status that does not permit closure. For example, it might be in a status like "Open," "In Process," or "Pending" that requires certain conditions to be met before it can be closed.
  Missing Required Actions: There may be required actions or approvals that have not been completed before the claim can be closed.
  
  Configuration Issues: The status management configuration in the SAP system may not be set up correctly, leading to restrictions on closing claims.
  
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Claim Status: