How To Fix ICL_STATUS_MGT555 - 'Check Compensability' is not permitted; invalid status

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_STATUS_MGT - Message Class for Status Management

• Message number: 555

• Message text: 'Check Compensability' is not permitted; invalid status

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_STATUS_MGT555 - 'Check Compensability' is not permitted; invalid status ?

  The SAP error message ICL_STATUS_MGT555, which states "'Check Compensability' is not permitted; invalid status," typically occurs in the context of the SAP Insurance Claims Management (ICM) module. This error indicates that the system is trying to perform a compensability check on a claim that is in an invalid status for such an operation.
  Cause:
  The error is usually caused by one of the following reasons:
  
  Claim Status: The claim is in a status that does not allow for a compensability check. For example, if the claim is already settled, closed, or in a status that does not permit further processing.
  Configuration Issues: There may be configuration settings in the SAP system that define which statuses are valid for certain operations, and the current status of the claim does not meet those criteria.
  Workflow Issues: The claim may not have gone through the necessary workflow steps that would allow it to be eligible for a compensability check.
  
  Solution:
  To resolve this error, you can take the following steps:
  
  
  Check Claim Status: Review the current status of the claim in question. Ensure that it is in a status that allows for a compensability check. You may need to change the status of the claim or take appropriate actions to move it to a valid status.
  
  
  Review Configuration: If you have access to the configuration settings, check the settings related to claim statuses and compensability checks. Ensure that the statuses are correctly defined and that the system is configured to allow compensability checks for the relevant statuses.
  
  
  Consult Documentation: Refer to SAP documentation or help resources related to the ICM module to understand the valid statuses for compensability checks and any specific requirements that must be met.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more detailed assistance based on your specific system configuration and business processes.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance on handling claim statuses and compensability checks.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that can help you navigate claim management and status updates (e.g., transaction codes for viewing or changing claim statuses).
  User Roles and Permissions: Ensure that the user attempting to perform the compensability check has the necessary permissions to do so, as restrictions may also lead to errors.
  
  By following these steps, you should be able to identify the cause of the error and take appropriate actions to resolve it.