How To Fix ICL_SR005 - Subrogation/recovery header: Subro/recovery no. exists more than once

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 005

• Message text: Subrogation/recovery header: Subro/recovery no. exists more than once

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR005 - Subrogation/recovery header: Subro/recovery no. exists more than once ?

  The SAP error message ICL_SR005 indicates that there is a duplicate entry for a subrogation or recovery number in the system. This typically occurs in the context of insurance claims processing, where subrogation refers to the right of an insurer to pursue a third party that caused an insurance loss to the insured.
  Cause:
  The error is triggered when the system detects that the subrogation/recovery number being processed already exists in the database more than once. This can happen due to:
  
  Data Entry Errors: Duplicate entries may have been created due to manual data entry mistakes.
  System Integration Issues: If multiple systems are integrated and not properly synchronized, it may lead to duplicate records.
  Incorrect Configuration: The configuration settings in the SAP system may not be set up to prevent duplicates.
  
  Solution:
  To resolve the ICL_SR005 error, you can take the following steps:
  
  
  Check for Duplicates:
  
  Use transaction codes like SE16 or SE11 to access the relevant database tables (e.g., ICL_SUBROGATION) and search for the subrogation/recovery number in question.
  Identify if there are indeed duplicate entries.
  
  
  
  Delete or Correct Duplicates:
  
  If duplicates are found, determine which entry is valid and delete or correct the unnecessary duplicates.
  Ensure that the data integrity is maintained and that you are not deleting any critical information.
  
  
  
  Review Data Entry Processes:
  
  Implement stricter data entry controls to prevent future duplicates. This may include validation checks during data entry.
  
  
  
  Check System Configuration:
  
  Review the configuration settings related to subrogation and recovery in the SAP system to ensure that they are set up correctly to prevent duplicates.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the ICL module for any specific guidelines or updates that may address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists or if you are unsure about making changes, consider reaching out to SAP support for assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL for insurance claims processing.
  Tables: Understand the structure of tables related to subrogation and recovery, such as ICL_SUBROGATION.
  User Exits and BAdIs: Explore if there are any user exits or Business Add-Ins (BAdIs) that can be implemented to enhance data validation and prevent duplicates.
  
  By following these steps, you should be able to resolve the ICL_SR005 error and prevent it from occurring in the future.