How To Fix ICL_SR002 - Subrogation/recovery header: Compressed GUID is initial

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SR - FS-CM: Subrogation/Recovery

• Message number: 002

• Message text: Subrogation/recovery header: Compressed GUID is initial

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SR002 - Subrogation/recovery header: Compressed GUID is initial ?

  The SAP error message ICL_SR002 indicates that there is an issue with the subrogation or recovery header, specifically that the compressed GUID (Globally Unique Identifier) is initial (i.e., it has not been properly initialized or is missing). This error typically arises in the context of the SAP Claims Management module, particularly when dealing with subrogation and recovery processes.
  Cause:
  
  Missing or Incorrect Data: The compressed GUID may not have been generated or assigned correctly during the creation of the subrogation or recovery document.
  Data Corruption: There may be data corruption in the database that prevents the GUID from being retrieved or recognized.
  Configuration Issues: There could be configuration issues in the SAP system that affect how GUIDs are generated or managed.
  Custom Development: If there are custom developments or enhancements in the system, they may not be handling the GUIDs correctly.
  
  Solution:
  
  Check Data Entry: Ensure that all required fields are filled out correctly when creating the subrogation or recovery document. Pay special attention to any fields related to GUIDs.
  Review Configuration: Check the configuration settings in the SAP system related to subrogation and recovery. Ensure that the settings are correct and that the system is set up to generate GUIDs properly.
  Database Consistency Check: Perform a consistency check on the database to identify any potential corruption or issues with the data.
  Debugging: If you have access to the development environment, you can debug the process to see where the GUID is supposed to be generated and why it is not being initialized.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve the issue.
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error and the steps you have taken to troubleshoot it.
  
  Related Information:
  
  SAP Documentation: Review the official SAP documentation for the Claims Management module to understand how subrogation and recovery processes work.
  Community Forums: Check SAP community forums or other online resources where users may have encountered similar issues. They may provide insights or solutions that have worked for others.
  Testing Environment: If possible, replicate the issue in a testing environment to better understand the conditions under which the error occurs without affecting production data.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.