How To Fix ICL_SR001 - Subrogation/recovery header: GUID is initial


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_SR - FS-CM: Subrogation/Recovery

  • Message number: 001

  • Message text: Subrogation/recovery header: GUID is initial

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Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_SR001 - Subrogation/recovery header: GUID is initial ?

    The SAP error message ICL_SR001 indicates that there is an issue with the subrogation or recovery header, specifically that the GUID (Globally Unique Identifier) is initial (i.e., it has not been properly initialized or set). This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with subrogation and recovery processes.

    Cause:

    1. Uninitialized GUID: The GUID for the subrogation/recovery header has not been generated or assigned correctly. This can happen if the system is trying to process a transaction that requires a GUID but it hasn't been created yet.
    2. Data Inconsistency: There may be inconsistencies in the data being processed, such as missing or incomplete entries in the database.
    3. Configuration Issues: Incorrect configuration settings in the SAP system related to subrogation and recovery processes can lead to this error.
    4. Custom Development: If there are custom developments or enhancements in the system, they might not be handling the GUID generation properly.

    Solution:

    1. Check Data Entry: Ensure that all required fields in the subrogation/recovery header are filled out correctly. Look for any missing or incomplete data.
    2. Reinitialize the GUID: If possible, try to reinitialize or regenerate the GUID for the subrogation/recovery header. This may involve creating a new entry or correcting the existing one.
    3. Review Configuration: Check the configuration settings related to subrogation and recovery in the SAP system. Ensure that they are set up correctly according to your business requirements.
    4. Debugging: If you have access to the development environment, you can debug the process to see where the GUID is supposed to be generated and why it is not being initialized.
    5. Consult Documentation: Refer to SAP documentation or notes related to the Claims Management module for any specific guidance on this error.
    6. Contact SAP Support: If the issue persists, consider reaching out to SAP support for assistance. They may have additional insights or patches available for this specific error.

    Related Information:

    • SAP Notes: Check for any relevant SAP Notes that might address this specific error or provide patches.
    • Transaction Codes: Familiarize yourself with transaction codes related to Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim), to see if the error occurs during specific actions.
    • User Exits and BAdIs: If there are custom developments, review any user exits or BAdIs that might be involved in the subrogation process to ensure they are functioning correctly.

    By following these steps, you should be able to identify the root cause of the error and implement a solution.

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