How To Fix ICL_SC104 - Choose a valid item

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 104

• Message text: Choose a valid item

What causes this issue?

You selected an invalid item, such as the totals row or an empty row.
You can only navigate to a subservice item.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Select the row of the corresponding subservice item.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC104 - Choose a valid item ?

  The SAP error message ICL_SC104 "Choose a valid item" typically occurs in the context of the SAP Insurance Management module, particularly when dealing with insurance contracts or claims. This error indicates that the system expects a valid item to be selected or specified, but the input provided does not meet the required criteria.
  Causes:
  
  Invalid Item Selection: The item you are trying to select may not exist in the system or is not valid for the current context (e.g., it may be inactive or deleted).
  Incorrect Data Entry: There may be a typographical error or incorrect data format in the item number or description you are trying to enter.
  Authorization Issues: The user may not have the necessary permissions to access or select the item in question.
  Configuration Issues: There may be configuration settings in the SAP system that restrict the selection of certain items based on specific criteria.
  
  Solutions:
  
  Verify Item Validity: Check the item number or description you are trying to select. Ensure that it exists in the system and is active.
  Correct Data Entry: Double-check for any typographical errors or incorrect formats in your input. Ensure that you are using the correct item codes.
  Check Authorizations: Ensure that you have the necessary permissions to access the item. If not, contact your system administrator to review your user roles and authorizations.
  Consult Configuration Settings: If you suspect that the issue is related to configuration, consult with your SAP administrator or functional consultant to review the settings related to item selection in the relevant module.
  Use F1 Help: In the SAP GUI, you can press F1 on the error message to get more context and guidance on how to resolve the issue.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP Notes can provide specific guidance or updates that may resolve the issue.
  Documentation: Review the SAP documentation for the Insurance Management module to understand the requirements for item selection and any related processes.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to escalate the issue to your SAP support team for further investigation.