How To Fix ICL_SC103 - Benefit type &1 from catalog &2 variant &3 item &4 is not valid

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 103

• Message text: Benefit type &1 from catalog &2 variant &3 item &4 is not valid

What causes this issue?

Benefit type '&V1&' is defined in benefits/services catalog '&V2&',
variant '&V3&', item '&V4&'.
This benefit type is not valid in the environment of the claim currently
being processed (internal claim type/benefit type tree).

System Response

The benefit type is not transferred from the catalog.

How to fix this error?

Use the input help to choose a valid benefit type or adjust the benefit
type in the catalog.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC103 - Benefit type &1 from catalog &2 variant &3 item &4 is not valid ?

  The SAP error message ICL_SC103 indicates that there is an issue with a benefit type in the context of a specific catalog and variant. This error typically arises in the context of SAP's Insurance or Claims Management modules, where benefit types are defined for various insurance products or claims.
  Cause:
  The error message can be triggered by several factors, including:
  
  Invalid Benefit Type: The benefit type specified in the error message does not exist in the system or is not valid for the specified catalog and variant.
  Configuration Issues: There may be configuration issues in the benefit type settings, such as missing or incorrect entries in the relevant tables.
  Data Inconsistency: There could be inconsistencies in the data, such as a mismatch between the benefit type and the catalog or variant.
  Authorization Issues: The user may not have the necessary authorizations to access the specified benefit type.
  
  Solution:
  To resolve the ICL_SC103 error, you can take the following steps:
  
  
  Check Benefit Type: Verify that the benefit type specified in the error message is correctly defined in the system. You can do this by checking the relevant configuration settings in the SAP system.
  
  
  Review Catalog and Variant: Ensure that the catalog and variant associated with the benefit type are correctly set up and that the benefit type is valid for that specific catalog and variant.
  
  
  Configuration Review: Go to the configuration settings for the benefit types and ensure that all necessary entries are present and correctly configured. This may involve checking the customizing settings in transaction SPRO.
  
  
  Data Consistency Check: Perform a data consistency check to ensure that there are no discrepancies between the benefit types, catalogs, and variants.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the benefit type. You may need to consult with your SAP security team to verify this.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on the benefit type configuration and any related settings.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance, providing them with the error details and any relevant configuration information.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (for configuration), SE11 (for data dictionary), and SE16 (for table data viewing).
  Tables: Check relevant tables that store benefit types, catalogs, and variants, such as TICL_BENEFIT_TYPE or similar tables in your specific SAP version.
  SAP Notes: Look for SAP Notes related to ICL_SC103 or benefit type configuration for any known issues or patches.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_SC103 error in your SAP system.