How To Fix ICL_SC065 - Error when determining the calculation date

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 065

• Message text: Error when determining the calculation date

What causes this issue?

An error occurred when function module ICL_PROC_SEL_TIMESTAMP_GET was
called. The reason might be an error in the Customizing settings
regarding determination of the date.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Check the Customizing settings for determination of the date.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC065 - Error when determining the calculation date ?

  The SAP error message ICL_SC065, which indicates an error when determining the calculation date, typically occurs in the context of the SAP Insurance module, particularly in the area of claims management or insurance calculations. This error can arise due to various reasons, and understanding the cause is essential for resolving it.
  Causes of ICL_SC065 Error
  
  
  Missing or Incorrect Configuration: The calculation date may not be properly configured in the system settings. This could be due to missing entries in the customizing settings for the insurance module.
  
  
  Data Inconsistencies: There may be inconsistencies in the data related to the claim or policy that prevent the system from determining a valid calculation date.
  
  
  Date Format Issues: The system may be unable to interpret the date format correctly, especially if there are regional settings or user-specific settings that conflict.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the data required for determining the calculation date.
  
  
  System Bugs or Limitations: There may be bugs in the specific version of SAP you are using, or limitations in the functionality that could lead to this error.
  
  
  Solutions to ICL_SC065 Error
  
  
  Check Configuration Settings: Review the configuration settings in the SAP system related to the insurance module. Ensure that all necessary parameters for determining the calculation date are correctly set up.
  
  
  Validate Data: Check the data associated with the claim or policy. Look for any missing or incorrect entries that could affect the calculation date. Ensure that all required fields are filled out correctly.
  
  
  Review Date Formats: Ensure that the date formats used in the system are consistent and compatible with the regional settings. You may need to adjust user-specific settings or system-wide settings.
  
  
  Check Authorizations: Verify that the user encountering the error has the necessary authorizations to access the relevant data. If not, work with your SAP security team to grant the required permissions.
  
  
  Consult SAP Notes: Check the SAP Support Portal for any relevant SAP Notes or patches that address this specific error. There may be known issues or fixes available.
  
  
  Debugging: If you have access to technical resources, consider debugging the process to identify where the error occurs. This can provide insights into the underlying issue.
  
  
  Contact SAP Support: If the issue persists after trying the above solutions, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any relevant logs or screenshots.
  
  
  Related Information
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the SAP Insurance module, such as ICLM (Claims Management) or ICLD (Claims Data).
  Documentation: Review SAP documentation related to the Insurance module for best practices and configuration guidelines.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the ICL_SC065 error effectively.