How To Fix ICL_SC064 - Error when calling the point value function

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 064

• Message text: Error when calling the point value function

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC064 - Error when calling the point value function ?

  The SAP error message ICL_SC064 typically occurs in the context of the SAP Insurance Management module, particularly when dealing with point value functions. This error can arise due to various reasons, and understanding the cause is essential for finding an appropriate solution.
  Cause:
  
  Incorrect Configuration: The point value function may not be correctly configured in the system. This could involve missing or incorrect settings in the relevant customizing transactions.
  Data Issues: There may be issues with the data being processed, such as missing or invalid entries in the relevant tables.
  Authorization Issues: The user may not have the necessary authorizations to execute the point value function.
  System Bugs: There could be bugs or inconsistencies in the SAP system that lead to this error.
  
  Solution:
  
  
  Check Configuration:
  
  Review the configuration settings for the point value function in the SAP system. Ensure that all necessary parameters are correctly set up.
  Use transaction codes like SPRO to access the configuration settings and verify the relevant entries.
  
  
  
  Data Validation:
  
  Check the data being processed when the error occurs. Ensure that all required fields are populated and that the data adheres to the expected formats.
  Look for any inconsistencies or missing entries in the relevant master data or transaction data.
  
  
  
  Authorization Check:
  
  Verify that the user executing the function has the necessary authorizations. This can be done by checking the user roles and profiles in transaction SU01 or PFCG.
  
  
  
  Review Logs and Traces:
  
  Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  If necessary, enable debugging or traces to gather more information about the error.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates available that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including any logs or screenshots.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL for Insurance Management, SPRO for configuration, and SLG1 for logs.
  Documentation: Review SAP documentation related to the Insurance Management module for insights into point value functions and their configurations.
  Community Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the ICL_SC064 error and implement a suitable solution.