How To Fix ICL_SC013 - No item &1, variant &2 found in catalog &3 at event &4

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 013

• Message text: No item &1, variant &2 found in catalog &3 at event &4

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC013 - No item &1, variant &2 found in catalog &3 at event &4 ?

  The SAP error message ICL_SC013 indicates that a specific item, variant, or catalog could not be found during a particular event in the SAP system. This error typically occurs in the context of SAP Insurance or SAP Claims Management, where items and variants are often referenced in catalogs for processing claims or insurance-related transactions.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Item/Variant: The item or variant specified in the error message does not exist in the catalog. This could be due to data entry errors or because the item has not been created or activated in the system.
  
  
  Incorrect Catalog: The catalog referenced in the error may not be the correct one for the event being processed. This could happen if there are multiple catalogs and the wrong one is being referenced.
  
  
  Event Mismatch: The event specified may not be compatible with the item or variant being referenced. Each event may have specific requirements for the items and variants that can be used.
  
  
  Authorization Issues: The user may not have the necessary permissions to access the specified item or variant in the catalog.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Item/Variant Existence:
  
  Check if the item and variant specified in the error message exist in the catalog. You can do this by navigating to the relevant transaction or using the appropriate report to list items in the catalog.
  
  
  
  Check Catalog Configuration:
  
  Ensure that the catalog referenced in the error message is correctly configured and that the item/variant is included in it. You may need to consult with your SAP administrator or configuration team.
  
  
  
  Review Event Configuration:
  
  Confirm that the event being processed is appropriate for the item/variant. Check the event configuration to ensure that it allows the use of the specified item/variant.
  
  
  
  User Authorization:
  
  Ensure that the user has the necessary authorizations to access the item/variant in the catalog. This may involve checking user roles and permissions in the SAP system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or help resources related to the specific module you are working with (e.g., SAP Claims Management) for additional guidance on the error.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in managing catalogs and items, such as ICL_CATALOG or ICL_ITEM.
  SAP Notes: Search for SAP Notes related to the error message ICL_SC013 in the SAP Support Portal, as there may be specific patches or updates that address known issues.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.