How To Fix ICL_SC004 - No benefits/services/fees catalog item found

ICL_SC004 - Overview

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 004

• Message text: No benefits/services/fees catalog item found

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC004 - No benefits/services/fees catalog item found ?

  The SAP error message ICL_SC004: No benefits/services/fees catalog item found typically occurs in the context of SAP's Insurance or Claims Management modules, particularly when dealing with benefits, services, or fees that are expected to be associated with a claim or insurance policy.
  
  Cause:
  The error can arise due to several reasons:
  
  
  Missing Catalog Items: The system is unable to find any catalog items (benefits, services, or fees) that are associated with the specific claim or policy. This could be due to:
  
  The catalog items not being created or configured in the system.
  The items being inactive or not assigned to the relevant insurance product or policy.
  
  
  
  Incorrect Configuration: There may be issues with the configuration of the benefits/services/fees catalog in the system. This could include incorrect settings or missing links between the catalog and the relevant insurance products.
  
  
  Data Entry Errors: There might be errors in the data entry process, such as incorrect policy numbers or claim