How To Fix ICL_SC002 - No active version found for item &1, variant &3 in catalog &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_SC - FS-CM: Messages for Benefits/Services/Fees Catalogs

• Message number: 002

• Message text: No active version found for item &1, variant &3 in catalog &2

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_SC002 - No active version found for item &1, variant &3 in catalog &2 ?

  The SAP error message ICL_SC002 indicates that there is no active version found for a specific item in a catalog. This error typically occurs in the context of SAP's Industry Solution for Insurance (ICL), particularly when dealing with service catalogs or similar functionalities.
  Cause:
  The error can be caused by several factors:
  
  Inactive Version: The item or variant specified does not have an active version in the catalog. This could happen if the item has been deactivated or if the versioning of the item has not been properly maintained.
  Catalog Configuration: The catalog itself may not be properly configured or may not contain the necessary entries for the specified item and variant.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in the database or issues with the way the catalog is set up.
  Authorization Issues: The user may not have the necessary authorizations to access the active version of the item.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Active Versions:
  
  Go to the relevant transaction in SAP (e.g., ICL catalog management) and check if the item and variant specified in the error message have an active version.
  If there is no active version, you may need to create or activate one.
  
  
  
  Review Catalog Configuration:
  
  Ensure that the catalog is correctly configured and that the item is included in the catalog.
  Verify that the item and variant are correctly defined in the system.
  
  
  
  Data Consistency Check:
  
  Run consistency checks or reports to identify any data issues related to the catalog or items.
  If inconsistencies are found, you may need to correct them manually or through a data correction program.
  
  
  
  Authorization Check:
  
  Ensure that the user encountering the error has the necessary authorizations to view and access the item and its active version.
  If needed, consult with your SAP security team to verify and adjust user roles and permissions.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or notes related to the specific version of the ICL module you are using. There may be specific guidelines or patches available that address this issue.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message details and any relevant context to help them diagnose the issue.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes for catalog management in SAP ICL, such as ICL_CATALOG or ICL_SC.
  SAP Notes: Search for SAP Notes related to ICL and the specific error message for any known issues or fixes.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.