How To Fix ICL_RBP012 - Pending tasks exist for role &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_RBP - RBP: Message Class

• Message number: 012

• Message text: Pending tasks exist for role &1

What causes this issue?

System Response

When the claim is saved, the system assigns the tasks that are still
pending to the <ZK>Performer for Non-Assignable Tasks</> role.

How to fix this error?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_RBP012 - Pending tasks exist for role &1 ?

  The SAP error message ICL_RBP012 indicates that there are pending tasks associated with a specific role in the SAP system. This typically occurs in the context of role-based permissions and access management, particularly when using the SAP Identity Management (IdM) or Governance, Risk, and Compliance (GRC) modules.
  Cause:
  The error message is triggered when there are outstanding or unprocessed tasks related to the role specified in the message. This can happen due to various reasons, such as:
  
  Pending approval tasks for role assignments.
  Workflow tasks that have not been completed.
  Changes made to the role that require additional processing or approval.
  System configuration issues that prevent the completion of tasks.
  
  Solution:
  To resolve the ICL_RBP012 error, you can follow these steps:
  
  
  Check Pending Tasks:
  
  Navigate to the relevant workflow or task management area in your SAP system.
  Look for any pending tasks associated with the role mentioned in the error message.
  Complete or approve these tasks as necessary.
  
  
  
  Review Workflow Configuration:
  
  Ensure that the workflow settings for role management are correctly configured.
  Check if there are any issues with the workflow that might be causing tasks to remain pending.
  
  
  
  Role Assignment Review:
  
  Verify if the role assignment is correct and if there are any conflicts or issues with the role itself.
  If changes were made to the role, ensure that all necessary approvals have been obtained.
  
  
  
  Consult Logs:
  
  Check the system logs for any additional error messages or warnings that might provide more context about the pending tasks.
  Use transaction codes like SLG1 (Application Log) to view logs related to the role management process.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above steps, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as PFCG (Role Maintenance) and SWIA (Work Item Administration) to manage roles and workflows effectively.
  SAP Notes: Search for SAP Notes related to ICL_RBP012 for any specific patches or updates that may address this issue.
  Documentation: Review SAP documentation on role management and workflow processes to understand best practices and troubleshooting steps.
  
  By following these steps, you should be able to identify and resolve the cause of the ICL_RBP012 error in your SAP system.