How To Fix ICL_RBP011 - Assign a performer to role &1 at claim/subclaim level &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_RBP - RBP: Message Class

• Message number: 011

• Message text: Assign a performer to role &1 at claim/subclaim level &3

What causes this issue?

No performer has been assigned to role &v2& (&V1&), but this role is
mandatory.

System Response

The system cannot save the claim.

How to fix this error?

Assign a performer to role &V2& (&V1&) in the overview of the role-based
performer at claim or subclaim level (&V3&).

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_RBP011 - Assign a performer to role &1 at claim/subclaim level &3 ?

  The SAP error message ICL_RBP011 indicates that there is a missing assignment of a performer to a specific role at the claim or subclaim level. This error typically occurs in the context of SAP Claims Management, particularly when dealing with roles and responsibilities assigned to various users or groups in the claims processing workflow.
  Cause:
  The error is triggered when:
  
  A claim or subclaim is being processed, and the system expects a performer (user or group) to be assigned to a specific role (denoted by &1) at the claim or subclaim level (denoted by &3).
  The required assignment has not been made in the system, leading to the inability to proceed with the claim processing.
  
  Solution:
  To resolve the ICL_RBP011 error, follow these steps:
  
  
  Check Role Assignment:
  
  Navigate to the relevant claim or subclaim in the SAP system.
  Verify the roles that are required for processing the claim. This can usually be found in the claim details or workflow settings.
  
  
  
  Assign a Performer:
  
  Go to the configuration or settings for role assignments in the Claims Management module.
  Assign a performer (user or group) to the required role. This can typically be done through transaction codes like ICL1 (for creating claims) or ICL2 (for changing claims), depending on your system configuration.
  Ensure that the performer has the necessary authorizations to handle the claim.
  
  
  
  Review Workflow Settings:
  
  Check the workflow settings to ensure that the roles and responsibilities are correctly defined.
  Make sure that the workflow is active and that all necessary roles are assigned to the appropriate users.
  
  
  
  Test the Changes:
  
  After making the necessary assignments, try to process the claim or subclaim again to see if the error persists.
  
  
  
  Consult Documentation:
  
  If the issue continues, refer to SAP documentation or help resources for further guidance on role assignments in Claims Management.
  
  
  
  Related Information:
  
  
  Transaction Codes:
  
  ICL1, ICL2: For creating and changing claims.
  SWDD: For workflow definition and management.
  
  
  
  User Roles and Authorizations:
  
  Ensure that the users assigned to roles have the necessary authorizations to perform actions on claims.
  
  
  
  SAP Notes:
  
  Check for any relevant SAP Notes that might address specific issues related to role assignments in your version of SAP.
  
  
  
  Support:
  
  If you are unable to resolve the issue, consider reaching out to your SAP support team or consulting with an SAP expert who specializes in Claims Management.
  
  
  
  By following these steps, you should be able to resolve the ICL_RBP011 error and continue processing your claims effectively.