How To Fix ICL_POLICY_OUT014 - Contract &1 has status &2 but policy is missing (req. for claim creation)

ICL_POLICY_OUT014 - Overview

• Message type: E = Error

• Message class: ICL_POLICY_OUT - Message Class for FS-PM Interface

• Message number: 014

• Message text: Contract &1 has status &2 but policy is missing (req. for claim creation)

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_OUT014 - Contract &1 has status &2 but policy is missing (req. for claim creation) ?

  The SAP error message ICL_POLICY_OUT014 indicates that there is an issue with the insurance policy associated with a contract when trying to create a claim. Specifically, the error states that the contract has a certain status (denoted by &2) but the corresponding policy is missing, which is required for the claim creation process.
  
  Cause:
  
  Missing Policy: The most direct cause of this error is that the policy linked to the contract is not found in the system. This could happen if the policy was never created, was deleted, or is not properly linked to the contract.
  Contract Status: The status of the contract (indicated by &2) may not allow for claim creation. For example, if the contract is in a status that does not permit claims (like 'inactive' or 'terminated'), this could trigger the error.
  Data Inconsistency: There may be inconsistencies in the data between the contract and the policy, such as incorrect references