How To Fix ICL_POLICY_OUT013 - Date of loss &1: Contract &2 inactive,not allowed in scenario w/o product

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_OUT - Message Class for FS-PM Interface

• Message number: 013

• Message text: Date of loss &1: Contract &2 inactive,not allowed in scenario w/o product

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_OUT013 - Date of loss &1: Contract &2 inactive,not allowed in scenario w/o product ?

  The SAP error message ICL_POLICY_OUT013 indicates that there is an issue with a specific insurance contract in the context of a claims processing scenario. The message states that the contract is inactive and not allowed in a scenario without a product. Here’s a breakdown of the cause, potential solutions, and related information:
  Cause:
  
  Inactive Contract: The contract referenced in the error message is inactive. This could be due to various reasons, such as the contract being expired, terminated, or not yet activated.
  Missing Product: The scenario in which you are trying to process the claim requires a product to be associated with the contract. If the product is not defined or linked to the contract, the system will not allow the operation.
  Date of Loss: The date of loss may fall outside the active period of the contract, leading to the error.
  
  Solutions:
  
  
  Check Contract Status:
  
  Navigate to the contract in the SAP system and verify its status. Ensure that the contract is active and valid for the date of loss.
  If the contract is inactive, you may need to reactivate it or create a new contract if applicable.
  
  
  
  Verify Product Association:
  
  Ensure that the contract is associated with a valid product. Check the product configuration and ensure it is correctly linked to the contract.
  If the product is missing, you may need to add it to the contract or adjust the claim processing scenario to include a valid product.
  
  
  
  Review Date of Loss:
  
  Confirm that the date of loss falls within the active period of the contract. If the date is outside this range, you may need to adjust the claim or the contract dates.
  
  
  
  Consult Documentation:
  
  Review the SAP documentation related to the claims processing module (ICL) for any specific guidelines or requirements regarding contract and product associations.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  
  Related Information:
  
  SAP Modules: This error is related to the SAP Insurance Claims Management (ICL) module.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL1 (for claims processing) and ICL2 (for contract management) to navigate the system effectively.
  Configuration Settings: Review the configuration settings for insurance contracts and claims processing to ensure they align with business requirements.
  
  By addressing the contract status, product association, and date of loss, you should be able to resolve the error and proceed with the claims processing.