How To Fix ICL_POLICY_AGT019 - Contract reengineering was performed despite error messages

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 019

• Message text: Contract reengineering was performed despite error messages

What causes this issue?

The policy system reports an error during contract reengineering, but
the system is still able to perform the contract reengineering.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_AGT019 - Contract reengineering was performed despite error messages ?

  The SAP error message ICL_POLICY_AGT019 indicates that a contract reengineering process was executed even though there were error messages present. This typically occurs in the context of SAP's Insurance Contract Management (ICM) module, where contract reengineering is a process that allows for modifications to existing insurance contracts.
  Cause:
  The error message can arise due to several reasons, including:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the contract that prevent the reengineering process from completing successfully.
  Validation Errors: Certain validations may have failed during the reengineering process, but the system allowed the process to continue despite these errors.
  Configuration Issues: There may be issues with the configuration settings in the ICM module that are causing the reengineering process to behave unexpectedly.
  Custom Code: If there are custom enhancements or modifications in the system, they might be interfering with the standard reengineering process.
  
  Solution:
  To resolve the issue, you can take the following steps:
  
  Review Error Messages: Check the detailed error messages that were generated during the reengineering process. These messages can provide insights into what went wrong.
  Data Validation: Ensure that all required data for the contract is complete and valid. This includes checking for missing fields, incorrect data types, or any other inconsistencies.
  Check Configuration: Review the configuration settings in the ICM module to ensure they are set up correctly. This may involve consulting with your SAP Basis or functional team.
  Debugging: If you have access to the development environment, consider debugging the reengineering process to identify where the errors are occurring.
  Consult Documentation: Refer to SAP documentation or notes related to the ICM module for any known issues or additional troubleshooting steps.
  SAP Support: If the issue persists, consider reaching out to SAP Support for assistance. Provide them with the error message details and any relevant logs or screenshots.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in the ICM module, such as ICL_CONTRACT for contract management.
  SAP Notes: Search for SAP Notes related to the ICL_POLICY_AGT019 error message in the SAP Support Portal. There may be specific notes addressing this issue.
  User Forums: Check SAP community forums or user groups for discussions related to this error. Other users may have encountered similar issues and can provide insights or solutions.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.