How To Fix ICL_POLICY_AGT017 - It is not possible to start contract reengineering

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 017

• Message text: It is not possible to start contract reengineering

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_AGT017 - It is not possible to start contract reengineering ?

  The SAP error message ICL_POLICY_AGT017 indicates that it is not possible to start contract reengineering. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance contracts.
  Cause:
  The error can be caused by several factors, including:
  
  Incomplete Data: Required fields or data for the contract may be missing or incomplete.
  Status Issues: The contract may be in a status that does not allow for reengineering (e.g., it may be closed or archived).
  Configuration Issues: There may be configuration settings in the system that prevent the reengineering process from being initiated.
  Authorization Issues: The user may not have the necessary permissions to perform contract reengineering.
  Technical Issues: There could be underlying technical issues or bugs in the system that are preventing the process from being initiated.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Contract Status: Ensure that the contract is in a status that allows for reengineering. If it is closed or archived, you may need to change its status or create a new contract.
  
  
  Verify Data Completeness: Review the contract data to ensure that all required fields are filled out correctly. Look for any missing or incorrect information.
  
  
  Review Authorizations: Check if the user has the necessary authorizations to perform contract reengineering. If not, contact your system administrator to grant the required permissions.
  
  
  Consult Configuration Settings: If you have access to the configuration settings, review them to ensure that they are set up correctly for contract reengineering.
  
  
  Check for System Notes or Updates: Look for any SAP notes or updates related to this error message. Sometimes, SAP releases patches or notes that address specific issues.
  
  
  Contact SAP Support: If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. Provide them with the error message and any relevant details about the contract and the actions you were trying to perform.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to contract management and reengineering.
  Documentation: Review SAP documentation related to Claims Management and contract reengineering for additional insights and best practices.
  User Forums: Check SAP community forums or user groups for discussions related to this error, as other users may have encountered and resolved similar issues.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.