How To Fix ICL_POLICY_AGT004 - It is not possible to undo the contract reengineering

ICL_POLICY_AGT004 - Overview

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 004

• Message text: It is not possible to undo the contract reengineering

What causes this issue?

Policy Management reports an error in resetting of contract
reengineering.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

ICL_POLICY_AGT004 - Details

• The SAP error message ICL_POLICY_AGT004 indicates that it is not possible to undo the contract reengineering process. This error typically occurs in the context of contract management within the SAP Insurance module, particularly when dealing with policy changes or reengineering activities.
  
  Cause:
  The error can arise due to several reasons, including:
  
  
  Status of the Contract: The contract may be in a status that does not allow for undoing the reengineering process. For example, if the contract has already been finalized or if certain conditions have been met that prevent changes.
  
  
  Data Integrity Issues: There may be inconsistencies or issues with the data associated with the contract that prevent the system from processing the undo request.
  
  
  System Configuration: The system may be configured in a way that restricts undoing certain actions based on business rules or workflows.
  
  
  Technical Issues: There could be underlying technical issues or bugs in the SAP system that are causing this error.
  
  
  
  Solution:
  To resolve