How To Fix ICL_POLICY_AGT003 - It was not possible to perform contract reengineering

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POLICY_AGT - Message Class for Policy Agent

• Message number: 003

• Message text: It was not possible to perform contract reengineering

What causes this issue?

Policy Management reports an error in contract reengineering.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

INCLUDE NA_SYSADMIN1 OBJECT DOKU ID TX

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POLICY_AGT003 - It was not possible to perform contract reengineering ?

  The SAP error message ICL_POLICY_AGT003 indicates that the system was unable to perform contract reengineering. This error typically occurs in the context of the SAP Insurance module, particularly when dealing with insurance contracts and policies.
  Possible Causes:
  
  Data Inconsistencies: There may be inconsistencies or missing data in the contract or policy that is being processed.
  Configuration Issues: The configuration settings for the contract reengineering process may not be set up correctly.
  Authorization Issues: The user may not have the necessary authorizations to perform the reengineering operation.
  Technical Errors: There could be underlying technical issues, such as problems with the database or application server.
  Business Rules Violations: The contract may not meet certain business rules or conditions required for reengineering.
  
  Solutions:
  
  Check Data Integrity: Review the contract data for any inconsistencies or missing information. Ensure that all required fields are filled out correctly.
  Review Configuration: Verify the configuration settings related to contract reengineering in the SAP system. Ensure that all necessary parameters are correctly set.
  Authorization Check: Ensure that the user has the appropriate authorizations to perform the reengineering. This may involve checking user roles and permissions.
  Technical Troubleshooting: If the issue persists, check the system logs for any technical errors that may provide more insight into the problem. You may need to involve your technical team or SAP support.
  Consult Business Rules: Review the business rules associated with the contract to ensure that the contract meets all necessary conditions for reengineering.
  
  Related Information:
  
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Refer to the SAP documentation for the Insurance module, particularly sections related to contract management and reengineering.
  Community Forums: Consider searching or posting in SAP community forums or discussion groups where other users may have encountered similar issues.
  
  If the problem persists after trying the above solutions, it may be beneficial to contact SAP support for further assistance.