How To Fix ICL_POL030 - Contracts with different policyholders are not supported

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POL - Messages for Policy Snapshot, Policy, and ...

• Message number: 030

• Message text: Contracts with different policyholders are not supported

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POL030 - Contracts with different policyholders are not supported ?

  The SAP error message ICL_POL030, which states "Contracts with different policyholders are not supported," typically occurs in the context of insurance contract management within the SAP system, particularly when dealing with claims processing or policy management.
  Cause:
  This error usually arises when there is an attempt to process or manage contracts (policies) that have different policyholders associated with them. In SAP, certain operations or transactions may require that all contracts involved share the same policyholder. If the system detects that the policyholders differ, it triggers this error message.
  Solution:
  To resolve the ICL_POL030 error, consider the following steps:
  
  
  Verify Policyholders: Check the contracts or policies involved in the transaction. Ensure that they all have the same policyholder. You can do this by reviewing the policy details in the SAP system.
  
  
  Correct Policyholder Information: If you find discrepancies in the policyholder information, you may need to update the policyholder details for the affected contracts to ensure consistency.
  
  
  Review Transaction Logic: If you are executing a transaction that combines multiple contracts, ensure that the logic of the transaction is correct and that it is intended to work with contracts that have the same policyholder.
  
  
  Consult Documentation: Review the relevant SAP documentation or configuration settings related to contract management and claims processing to understand any specific requirements or limitations regarding policyholders.
  
  
  Contact Support: If you are unable to resolve the issue through the above steps, consider reaching out to your SAP support team or consulting with an SAP expert who can provide more tailored assistance based on your specific configuration and business processes.
  
  
  Related Information:
  
  SAP Modules: This error is typically encountered in modules related to Insurance (e.g., SAP FS-ICM, SAP FS-CD).
  Transaction Codes: Familiarize yourself with relevant transaction codes that may be involved in policy management and claims processing.
  User Roles: Ensure that the user roles and authorizations are correctly set up to allow for the necessary changes to policyholder information.
  System Configuration: Check if there are any specific configurations in your SAP system that enforce policyholder consistency across contracts.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution to resolve it.