How To Fix ICL_POL020 - Data of structure &1 is inconsistent with data in table &2

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_POL - Messages for Policy Snapshot, Policy, and ...

• Message number: 020

• Message text: Data of structure &1 is inconsistent with data in table &2

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_POL020 - Data of structure &1 is inconsistent with data in table &2 ?

  The SAP error message ICL_POL020 indicates that there is an inconsistency between the data in a specific structure and the data in a related table. This error typically arises in the context of insurance or claims processing within the SAP system, particularly in the SAP Claims Management (ICL) module.
  Cause:
  The inconsistency can be caused by several factors, including:
  
  Data Entry Errors: Incorrect or incomplete data entry in the relevant fields.
  Data Migration Issues: Problems during data migration from legacy systems to SAP, leading to mismatched records.
  Custom Development: Custom programs or enhancements that do not properly handle data consistency checks.
  Database Corruption: Rarely, database corruption can lead to inconsistencies between structures and tables.
  Configuration Issues: Incorrect configuration settings in the SAP system that affect how data is stored or retrieved.
  
  Solution:
  To resolve the ICL_POL020 error, you can follow these steps:
  
  
  Check Data Consistency:
  
  Identify the specific structure and table mentioned in the error message (e.g., &1 and &2).
  Use transaction codes like SE11 (Data Dictionary) or SE16 (Data Browser) to examine the data in both the structure and the table.
  
  
  
  Review Data Entry:
  
  Verify that all required fields are filled out correctly and that the data types match the expected formats.
  Correct any discrepancies found during the review.
  
  
  
  Run Consistency Checks:
  
  Use SAP standard reports or tools to run consistency checks on the relevant data. This may include transaction codes specific to the ICL module.
  
  
  
  Check Custom Code:
  
  If there are custom developments, review the code to ensure it adheres to SAP standards and properly handles data consistency.
  
  
  
  Consult SAP Notes:
  
  Search the SAP Support Portal for any relevant SAP Notes that may address this specific error. There may be patches or updates that resolve known issues.
  
  
  
  Contact SAP Support:
  
  If the issue persists after performing the above steps, consider reaching out to SAP Support for further assistance. Provide them with detailed information about the error, including the context in which it occurs.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SE11, SE16, and ICL-specific transactions for managing claims and policies.
  Documentation: Review SAP documentation related to the ICL module for best practices on data management and error handling.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to identify and resolve the inconsistency causing the ICL_POL020 error in your SAP system.