How To Fix ICL_PAYMENT019 - Payment for benefit split item &1 was deleted

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 019

• Message text: Payment for benefit split item &1 was deleted

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT019 - Payment for benefit split item &1 was deleted ?

  The SAP error message ICL_PAYMENT019 indicates that a payment for a benefit split item has been deleted. This error typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims and payments.
  Cause:
  The error can arise due to several reasons:
  
  Manual Deletion: A user may have manually deleted the payment for a specific benefit split item.
  System Process: A background job or process may have deleted the payment due to certain conditions not being met.
  Data Integrity Issues: There may be inconsistencies in the data, such as missing or incorrect references to the benefit split item.
  Configuration Issues: Incorrect configuration settings in the payment processing or claims management module may lead to this error.
  
  Solution:
  To resolve the ICL_PAYMENT019 error, consider the following steps:
  
  
  Check Payment History: Review the payment history for the specific benefit split item to understand why it was deleted. This can provide insights into whether it was a manual action or a system process.
  
  
  Recreate Payment: If the payment was deleted in error, you may need to recreate the payment for the benefit split item. Ensure that all necessary data is correctly entered.
  
  
  Review Configuration: Check the configuration settings in the Claims Management module to ensure that they are set up correctly. Look for any settings related to payment processing and benefit splits.
  
  
  Data Consistency Check: Run data consistency checks to identify any discrepancies in the claims or payment data. This can help in identifying any underlying issues that may have led to the deletion.
  
  
  Consult Documentation: Refer to SAP documentation or notes related to the ICL_PAYMENT019 error for any specific guidance or patches that may address the issue.
  
  
  Contact SAP Support: If the issue persists and you cannot identify the cause, consider reaching out to SAP support for assistance. They can provide more detailed insights based on your specific system configuration and data.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim) to navigate through the claims management process.
  SAP Notes: Search for SAP Notes related to ICL_PAYMENT019 in the SAP Support Portal for any known issues or fixes.
  User Roles and Authorizations: Ensure that users have the appropriate roles and authorizations to perform payment actions within the system.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ICL_PAYMENT019 error message in SAP.