How To Fix ICL_PAYMENT018 - Payment for benefit split item &1 was reversed

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_PAYMENT - Message Class for Payments

• Message number: 018

• Message text: Payment for benefit split item &1 was reversed

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_PAYMENT018 - Payment for benefit split item &1 was reversed ?

  The SAP error message ICL_PAYMENT018 indicates that a payment for a benefit split item has been reversed. This typically occurs in the context of insurance claims processing or financial transactions within the SAP system, particularly in modules related to insurance or claims management.
  Cause:
  
  
  Reversal of Payment: The primary cause of this error is that a payment that was previously made for a benefit split item has been reversed. This could happen due to various reasons, such as:
  
  An error in the payment processing.
  A change in the claim status or eligibility.
  Manual intervention or correction of a previous transaction.
  
  
  
  Data Integrity Issues: There may be inconsistencies in the data related to the benefit split item, such as incorrect amounts or missing information.
  
  
  Configuration Issues: Incorrect configuration in the SAP system related to payment processing or benefit split items may lead to this error.
  
  
  Solution:
  
  
  Check Payment History: Review the payment history for the specific benefit split item to understand why the payment was reversed. Look for any related documents or notes that explain the reversal.
  
  
  Verify Claim Status: Ensure that the claim associated with the benefit split item is in the correct status and that all necessary approvals have been obtained.
  
  
  Correct Data Entries: If there are any discrepancies in the data related to the benefit split item, correct them. This may involve updating amounts, dates, or other relevant information.
  
  
  Reprocess Payment: If the reversal was an error and the payment should still be valid, reprocess the payment for the benefit split item. Ensure that all necessary checks and validations are performed before reprocessing.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling payment reversals and benefit split items.
  
  
  Contact Support: If the issue persists or if you are unable to determine the cause of the reversal, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP that pertain to payment processing and claims management, such as:
  
  ICL: Insurance Claims Management
  FBL1N: Vendor Line Item Display
  FB03: Display Document
  
  
  User Roles and Authorizations: Ensure that the user attempting to process the payment has the necessary roles and authorizations to perform the required actions.
  
  By following these steps, you should be able to identify the cause of the ICL_PAYMENT018 error and take appropriate action to resolve it.