How To Fix ICL_OI011 - No entry found for object cat., structure and module for claim type &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_OI - Correspondence: Office Integration

• Message number: 011

• Message text: No entry found for object cat., structure and module for claim type &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_OI011 - No entry found for object cat., structure and module for claim type &1 ?

  The SAP error message ICL_OI011 indicates that there is no entry found for the specified object category, structure, and module for the given claim type. This error typically occurs in the context of the SAP Claims Management module, particularly when trying to process claims or when accessing certain functionalities related to claims.
  Cause:
  The error can be caused by several factors, including:
  
  
  Missing Configuration: The object category, structure, or module for the specified claim type has not been configured in the system. This could mean that the necessary entries in the customizing tables are missing.
  
  
  Incorrect Claim Type: The claim type being used may not be valid or may not have been set up correctly in the system.
  
  
  Data Inconsistency: There may be inconsistencies in the data or configuration that prevent the system from finding the required entries.
  
  
  Authorization Issues: Sometimes, the user may not have the necessary authorizations to access the required configuration or data.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Configuration:
  
  Go to the customizing settings for Claims Management in SAP (transaction code SPRO).
  Navigate to the relevant sections where object categories, structures, and modules are defined.
  Ensure that there are valid entries for the claim type you are working with.
  
  
  
  Verify Claim Type:
  
  Check if the claim type you are using is correctly defined and active in the system.
  Ensure that it corresponds to the expected object category and structure.
  
  
  
  Review Data:
  
  Look for any inconsistencies in the data related to the claim type.
  Check if there are any missing entries in the relevant tables.
  
  
  
  Authorization Check:
  
  Ensure that the user has the necessary authorizations to access the claim type and related configurations.
  
  
  
  Consult Documentation:
  
  Refer to SAP documentation or help resources for specific details on the configuration of claims management.
  
  
  
  Contact Support:
  
  If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO (Customizing), ICLM (Claims Management), and SE11 (Data Dictionary) to check table entries.
  SAP Notes: Search for SAP Notes related to ICL_OI011 for any patches or updates that may address this issue.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary corrections to resolve it.