How To Fix ICL_OI009 - Document was printed and stored

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_OI - Correspondence: Office Integration

• Message number: 009

• Message text: Document was printed and stored

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_OI009 - Document was printed and stored ?

  The SAP error message ICL_OI009, which states "Document was printed and stored," typically occurs in the context of the SAP Insurance module, particularly when dealing with document management and printing processes. This message indicates that a document has been successfully printed and stored in the system, but it may also imply that there is an issue with the subsequent processing of that document.
  Cause:
  
  Document Status: The document may already be in a printed status, and the system is preventing further actions on it until it is processed or released.
  Configuration Issues: There may be configuration settings in the SAP system that dictate how documents are handled after printing.
  User Permissions: The user may not have the necessary permissions to perform further actions on the document after it has been printed.
  Workflow Issues: If the document is part of a workflow, it may be stuck in a particular status that prevents further processing.
  
  Solution:
  
  Check Document Status: Verify the status of the document in the system. If it is already printed, check if it needs to be released or processed further.
  Review Configuration: Consult with your SAP Basis or configuration team to ensure that the document handling settings are correctly configured.
  User Permissions: Ensure that the user has the appropriate permissions to perform actions on the document. This may involve checking roles and authorizations in the SAP system.
  Workflow Monitoring: If the document is part of a workflow, check the workflow status and see if there are any pending approvals or actions required.
  Reprint or Reprocess: If necessary, you may need to reprint the document or take corrective actions to reset its status.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error message or provide additional troubleshooting steps.
  Documentation: Review the SAP documentation related to document management and printing processes in the Insurance module for more context.
  Support: If the issue persists, consider reaching out to SAP support or your internal IT support team for further assistance.
  
  By following these steps, you should be able to diagnose and resolve the issue related to the ICL_OI009 error message in SAP.