How To Fix ICL_ODATA007 - Unknown error: Assignment of work item ID &1 from user &2 to user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ODATA - Message Class for Fiori Development

• Message number: 007

• Message text: Unknown error: Assignment of work item ID &1 from user &2 to user &3

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ODATA007 - Unknown error: Assignment of work item ID &1 from user &2 to user &3 ?

  The SAP error message ICL_ODATA007 indicates an issue related to the assignment of a work item from one user to another within the SAP system. This error typically arises in the context of workflow management or when handling work items in SAP Business Workflow or SAP Fiori applications.
  Cause:
  The error can be caused by several factors, including but not limited to:
  
  Authorization Issues: The user attempting to reassign the work item may not have the necessary permissions to perform this action.
  Work Item Status: The work item may be in a status that does not allow reassignment (e.g., it may be completed or already processed).
  User Locking: The target user may be locked or inactive in the system, preventing the assignment.
  Technical Issues: There may be underlying technical issues, such as database inconsistencies or system configuration problems.
  Incorrect User IDs: The user IDs specified in the error message may be incorrect or not exist in the system.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user attempting to reassign the work item has the necessary authorizations. You can check this in transaction SU53 or by consulting with your security team.
  
  
  Verify Work Item Status: Check the status of the work item to ensure it is eligible for reassignment. You can do this by using transaction SWI1 (Work Item Selection) to view the work item details.
  
  
  User Status: Verify that both the source and target users are active and not locked. You can check user status in transaction SU01.
  
  
  Review Logs: Check the system logs (transaction SLG1) for any additional error messages or warnings that may provide more context about the issue.
  
  
  Technical Support: If the issue persists, consider reaching out to your SAP Basis or technical support team to investigate any underlying technical issues.
  
  
  Recreate the Work Item: If feasible, you may consider recreating the work item or using a different approach to assign it.
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SWI1 (Work Item Selection), SU01 (User Maintenance), and SLG1 (Application Log).
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address this specific error or provide additional troubleshooting steps.
  Documentation: Review SAP documentation related to workflow management and work item handling for best practices and guidelines.
  
  By following these steps, you should be able to identify the root cause of the error and implement a suitable solution.