How To Fix ICL_ODATA005 - Update failed: Reassignment of work item ID &1 from user &2 to user &3

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_ODATA - Message Class for Fiori Development

• Message number: 005

• Message text: Update failed: Reassignment of work item ID &1 from user &2 to user &3

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_ODATA005 - Update failed: Reassignment of work item ID &1 from user &2 to user &3 ?

  The SAP error message ICL_ODATA005 indicates that there was an issue with updating a work item in the system, specifically related to the reassignment of a work item from one user to another. This error typically occurs in the context of SAP's workflow or task management systems, particularly when using OData services.
  Cause:
  The error can be caused by several factors, including:
  
  Authorization Issues: The user attempting to perform the reassignment may not have the necessary permissions to reassign the work item.
  Work Item Status: The work item may be in a status that does not allow reassignment (e.g., it may be completed or locked).
  User Locking: The target user (user &3) may be locked or inactive in the system, preventing the reassignment.
  Technical Issues: There may be underlying technical issues, such as database locks or inconsistencies in the workflow data.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Authorizations: Ensure that the user attempting the reassignment has the necessary authorizations to perform this action. You may need to consult with your SAP security team to verify roles and permissions.
  
  
  Verify Work Item Status: Check the status of the work item. If it is in a state that does not allow reassignment, you may need to change its status or take appropriate actions to enable reassignment.
  
  
  Check User Status: Verify that the target user (user &3) is active and not locked in the system. You can do this by checking the user master record in transaction SU01.
  
  
  Review Workflow Configuration: If the issue persists, review the workflow configuration to ensure that it is set up correctly and that there are no inconsistencies.
  
  
  Consult Logs: Check the application logs (transaction SLG1) for more detailed error messages that may provide additional context about the failure.
  
  
  Technical Support: If none of the above steps resolve the issue, consider reaching out to your SAP support team or consulting SAP Notes for any known issues related to this error message.
  
  
  Related Information:
  
  SAP Notes: Search for relevant SAP Notes in the SAP Support Portal that may address this specific error or provide additional troubleshooting steps.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  SWI1: Work Item Selection
  SWI2_FREQ: Work Item Overview
  SU01: User Maintenance
  
  
  OData Services: If you are using OData services, ensure that the service is correctly configured and that the necessary endpoints are accessible.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.