How To Fix ICL_NEG024 - Offer/demand &1 does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_NEG - FS-CM: Negotiation

• Message number: 024

• Message text: Offer/demand &1 does not exist

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_NEG024 - Offer/demand &1 does not exist ?

  The SAP error message ICL_NEG024, which states "Offer/demand &1 does not exist," typically occurs in the context of the SAP Claims Management module, particularly when dealing with insurance claims or similar processes. This error indicates that the system is unable to find a specific offer or demand that is expected in the transaction you are trying to execute.
  Cause:
  
  
  Missing Data: The offer or demand referenced by the identifier (&1) does not exist in the system. This could be due to:
  
  The offer/demand was never created.
  The offer/demand was deleted or archived.
  There is a typo or incorrect reference in the transaction.
  
  
  
  Incorrect Configuration: The configuration settings for the claims management process may not be set up correctly, leading to the system not recognizing the offer/demand.
  
  
  Authorization Issues: The user may not have the necessary permissions to view or access the offer/demand.
  
  
  Solution:
  
  
  Verify Existence: Check if the offer/demand with the specified identifier exists in the system. You can do this by:
  
  Navigating to the relevant transaction or report where offers/demands are listed.
  Using the search functionality to look for the specific offer/demand.
  
  
  
  Correct the Reference: If there is a typo or incorrect reference, correct it in the transaction you are trying to execute.
  
  
  Create the Offer/Demand: If the offer/demand does not exist, you may need to create it. Ensure that all required fields are filled out correctly.
  
  
  Check Configuration: Review the configuration settings in the Claims Management module to ensure that everything is set up correctly. This may involve checking the customizing settings in SPRO.
  
  
  Authorization Check: Ensure that the user has the necessary authorizations to access the offer/demand. This may involve checking user roles and permissions.
  
  
  Consult Documentation: Refer to SAP documentation or help resources for more specific guidance related to the error message and the context in which it occurs.
  
  
  Related Information:
  
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for managing offers and demands, such as:
  
  ICL01: Create Offer
  ICL02: Change Offer
  ICL03: Display Offer
  
  
  
  SAP Notes: Check for any SAP Notes related to this error message. SAP frequently releases notes that provide fixes or additional information regarding specific error messages.
  
  
  Support: If the issue persists after trying the above solutions, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  
  By following these steps, you should be able to identify the cause of the ICL_NEG024 error and implement a solution.