How To Fix ICL_H255 - Selected reason "&1" cannot be created manually in claim type "&2"

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 255

• Message text: Selected reason "&1" cannot be created manually in claim type "&2"

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H255 - Selected reason "&1" cannot be created manually in claim type "&2" ?

  The SAP error message ICL_H255 indicates that a specific reason code (represented by "&1") cannot be manually created or entered for a particular claim type (represented by "&2"). This error typically arises in the context of the SAP Claims Management module, where certain configurations and restrictions are in place regarding the reasons that can be assigned to claims based on their type.
  Cause:
  
  Configuration Restrictions: The reason code you are trying to use may not be configured to be used with the specified claim type. In SAP, certain reason codes are linked to specific claim types, and if a reason is not allowed for a particular claim type, this error will occur.
  Business Rules: There may be business rules or logic defined in the system that restrict the use of certain reasons for specific claim types.
  Data Integrity: The system may be enforcing data integrity rules to ensure that only valid combinations of reasons and claim types are used.
  
  Solution:
  
  
  Check Configuration: Review the configuration settings for the claim type and the reason codes in the SAP system. You may need to access the customizing settings (transaction SPRO) to verify which reasons are allowed for the specific claim type.
  
  Navigate to: SPRO > IMG > Claims Management > Define Claim Types and check the settings for the claim type in question.
  Also, check under Define Reason Codes to see the allowed combinations.
  
  
  
  Modify Reason Code Settings: If the reason code should be allowed for the claim type, you may need to modify the configuration to include it. This may require the assistance of a system administrator or someone with the appropriate authorization to make changes in the configuration.
  
  
  Use Alternative Reason Codes: If the reason code cannot be modified or added to the claim type, consider using an alternative reason code that is valid for the claim type you are working with.
  
  
  Consult Documentation: Review any relevant documentation or guidelines provided by your organization regarding the use of claim types and reason codes to ensure compliance with business processes.
  
  
  Contact Support: If you are unable to resolve the issue through configuration changes or by using alternative codes, consider reaching out to your SAP support team or consulting SAP Notes for any known issues or patches related to this error.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any updates or known issues related to the ICL_H255 error message.
  User Manuals: Refer to user manuals or training materials specific to your organization’s implementation of SAP Claims Management for guidance on handling claims and reasons.
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ICL01: Create Claim
  ICL02: Change Claim
  ICL03: Display Claim
  
  
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.