How To Fix ICL_H253 - Settlement from and settlement to not adjusted at header level

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 253

• Message text: Settlement from and settlement to not adjusted at header level

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H253 - Settlement from and settlement to not adjusted at header level ?

  The SAP error message ICL_H253 indicates that there is an issue with the settlement periods in the context of insurance claims processing. Specifically, it means that the "Settlement from" and "Settlement to" dates are not properly adjusted at the header level of the claim.
  Cause:
  This error typically arises due to one of the following reasons:
  
  Mismatch in Dates: The "Settlement from" and "Settlement to" dates at the header level do not align with the dates defined in the line items or other related components of the claim.
  Incomplete Data: The header information may not have been fully populated or may contain incorrect values.
  Configuration Issues: There may be issues with the configuration settings in the SAP system that govern how settlements are processed.
  Data Entry Errors: Manual entry errors during the claim creation or modification process can lead to inconsistencies in the settlement dates.
  
  Solution:
  To resolve the ICL_H253 error, you can take the following steps:
  
  
  Check Header Data: Review the header data of the claim to ensure that the "Settlement from" and "Settlement to" dates are correctly set. Make sure they are consistent with the line items.
  
  
  Adjust Dates: If there is a discrepancy, adjust the settlement dates in the header to match the expected values. This can usually be done in the claim management screen.
  
  
  Review Line Items: Check the line items associated with the claim to ensure that their settlement dates are also correctly defined and consistent with the header.
  
  
  Validate Configuration: If the issue persists, consult with your SAP configuration team to ensure that the settings related to claim settlements are correctly configured.
  
  
  Reprocess the Claim: After making the necessary adjustments, try to reprocess the claim to see if the error is resolved.
  
  
  Consult Documentation: Refer to SAP documentation or support notes related to the ICL module for any specific guidelines or updates that may address this issue.
  
  
  Related Information:
  
  Transaction Codes: You may need to use transaction codes like ICL01 (Create Claim) or ICL02 (Change Claim) to access and modify claim details.
  SAP Notes: Check SAP Notes for any known issues or patches related to the ICL_H253 error.
  User Roles: Ensure that you have the necessary permissions to modify claim data, as restrictions may prevent you from making changes.
  
  If the problem continues after following these steps, it may be beneficial to reach out to your SAP support team for further assistance.