How To Fix ICL_H223 - Internal error: More than one discount in the invoice (ClmItmGrp=&1)

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 223

• Message text: Internal error: More than one discount in the invoice (ClmItmGrp=&1)

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

Unfortunately, there isn't any extra information in this error notice.

What else can you do?

First, use our AnswerBot below to get a possible cause and solution (requires a premium subscription).

Also, review the in-depth Common Questions & Answers listed below; you could discover a solution there or be able to connect with others who have faced similar challenges.

You can also try searching the SAP support portal (support.sap.com) but you need a special user ID to access it. It is possible that an SAP support note exists that provides additional details about the mistake or even steps for fixing it.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H223 - Internal error: More than one discount in the invoice (ClmItmGrp=&1) ?

  The SAP error message ICL_H223 indicates that there is an internal error related to the handling of discounts in an invoice. Specifically, it suggests that there is more than one discount applied to a single invoice item, which is not allowed in the current configuration or processing logic.
  Cause:
  
  Multiple Discounts: The primary cause of this error is that the invoice item has multiple discounts applied to it, which the system cannot process correctly.
  Configuration Issues: There may be configuration settings in the SAP system that do not allow for multiple discounts on a single item.
  Data Integrity Issues: There could be issues with the data integrity in the invoice, such as incorrect entries or inconsistencies in the discount application.
  
  Solution:
  
  Review Discounts: Check the invoice item in question and review the discounts applied. Ensure that only one discount is applied to each item.
  Adjust Configuration: If your business process requires multiple discounts, you may need to adjust the configuration in SAP to allow for this. This may involve working with your SAP configuration team to modify the settings related to discount handling.
  Data Correction: If there are data integrity issues, correct the invoice data to ensure that it complies with the expected format and rules.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on handling discounts in invoices, as there may be additional settings or considerations based on your version of SAP.
  Debugging: If you have access to debugging tools, you may want to analyze the program logic that leads to this error to identify the exact point of failure.
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or patches related to this error message. SAP frequently updates its knowledge base with solutions for common problems.
  Transaction Codes: Familiarize yourself with relevant transaction codes that may help in troubleshooting, such as VF02 (Change Billing Document) or VF03 (Display Billing Document).
  User Exits and BAdIs: If your organization has custom logic implemented through user exits or BAdIs, review those to ensure they are not causing conflicts with discount processing.
  Testing: After making any changes, conduct thorough testing to ensure that the issue is resolved and that the invoice processing works as expected.
  
  If the problem persists after trying these solutions, it may be beneficial to reach out to SAP support or your internal SAP team for further assistance.