How To Fix ICL_H187 - Own contribution with an item must not be greater than the gross amount

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 187

• Message text: Own contribution with an item must not be greater than the gross amount

What causes this issue?

The own contribution (deductible) with an invoice item is higher than
the gross amount of the item (any existing tax amount is also
considered). This means that the net amount of this invoice item is
negative.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Change your entries so that the net amount is no longer negative.
Consider the following:
You can enter the own contribution for an invoice item directly at item
level.
In this case you should either reduce the own contribution at item level
or increase the gross amount (result of number and original
amount/quantity unit) at item level.
The own contribution with an invoice item can be calculated by the
system from the own contribution at header level. It is distributed
evenly over the invoice items.
In this case you should either reduce the own contribution at header
level or reduce the gross amount at item level.

Procedure for System Administrators

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H187 - Own contribution with an item must not be greater than the gross amount ?

  The SAP error message ICL_H187 indicates that there is an issue with the own contribution amount in relation to the gross amount of an item in the context of insurance claims processing. This error typically arises in the Insurance Claims Management (ICM) module when the own contribution (the amount that the insured party is responsible for paying) exceeds the total gross amount of the claim item.
  Cause:
  
  Incorrect Data Entry: The own contribution amount may have been entered incorrectly, either manually or through an automated process.
  Configuration Issues: There may be configuration settings in the system that do not align with the business rules regarding own contributions and gross amounts.
  Business Logic Violations: The business rules defined in the system may not allow for an own contribution that exceeds the gross amount of the claim item.
  
  Solution:
  
  Review Input Data: Check the claim item details to ensure that the own contribution amount is correctly entered and does not exceed the gross amount.
  Adjust Own Contribution: If the own contribution is indeed higher than the gross amount, adjust it to a valid value that is less than or equal to the gross amount.
  Check Configuration: Review the configuration settings in the SAP system related to insurance claims and own contributions. Ensure that they are set up correctly according to business requirements.
  Consult Documentation: Refer to the SAP documentation or help files for specific guidelines on handling own contributions in claims processing.
  Contact Support: If the issue persists after checking the above points, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide additional guidance.
  Transaction Codes: Familiarize yourself with transaction codes related to claims processing, such as ICL01 (Create Claim) or ICL02 (Change Claim), to navigate and troubleshoot effectively.
  User Exits and BAdIs: If custom logic is implemented, review any user exits or Business Add-Ins (BAdIs) that may affect the calculation of own contributions.
  
  By following these steps, you should be able to resolve the ICL_H187 error and ensure that the own contribution is correctly aligned with the gross amount of the claim item.