How To Fix ICL_H069 - Diagnosis not added; diagnosis code or catalog ID is missing

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 069

• Message text: Diagnosis not added; diagnosis code or catalog ID is missing

What causes this issue?

You have either not entered a catalog ID or not entered a diagnosis
code.

System Response

The system was unable to add the transferred diagnosis to the current
memory.

How to fix this error?

Enter both a catalog ID and a diagnosis code.

Procedure for System Administrators

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H069 - Diagnosis not added; diagnosis code or catalog ID is missing ?

  The SAP error message ICL_H069 indicates that a diagnosis could not be added because either the diagnosis code or the catalog ID is missing. This error typically occurs in the context of the SAP Health or Medical module, where diagnosis codes are essential for patient records, billing, and reporting.
  Cause:
  
  Missing Diagnosis Code: The system requires a specific diagnosis code to be entered, and if it is not provided, this error will occur.
  Missing Catalog ID: The catalog ID, which links to a specific set of diagnosis codes, may not be specified or may be incorrect.
  Configuration Issues: There may be issues with the configuration of the diagnosis catalog in the SAP system.
  Data Entry Errors: Users may have inadvertently skipped entering required fields or made typographical errors.
  
  Solution:
  
  Check Input Fields: Ensure that the diagnosis code and catalog ID fields are filled out correctly. Verify that the correct values are being used.
  Review Configuration: If you have access, check the configuration settings for the diagnosis catalog in the SAP system. Ensure that the catalog is properly set up and that the necessary codes are included.
  Consult Documentation: Refer to SAP documentation or help files related to the specific module you are working with to understand the requirements for entering diagnosis codes.
  User Training: If this error is common among users, consider providing additional training on how to correctly enter diagnosis information in the system.
  Contact Support: If the issue persists after checking the above points, it may be necessary to contact your SAP support team or consult with SAP support for further assistance.
  
  Related Information:
  
  SAP Notes: Check for any relevant SAP Notes that may address this specific error or provide updates and patches.
  Transaction Codes: Familiarize yourself with the transaction codes related to the diagnosis entry process in your SAP system.
  User Roles and Permissions: Ensure that the user has the necessary permissions to add or modify diagnosis codes in the system.
  
  By following these steps, you should be able to resolve the error and successfully add the required diagnosis information in SAP.