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How To Fix ICL_H017 - Define the names for severities


SAP Error Message - Details

  • Message type: E = Error

  • Message class: ICL_H - Health Insurance

  • Message number: 017

  • Message text: Define the names for severities

  • Show details Hide details
  • What causes this issue?

    No texts have been defined for the severities in the text table.

    System Response

    The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

    How to fix this error?

    Procedure for System Administrators

    Define the required severities in Customizing.
    INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

    Error message extract from SAP system. Copyright SAP SE.


Smart SAP Assistant

  • What is the cause and solution for SAP error message ICL_H017 - Define the names for severities ?

    The SAP error message ICL_H017, which states "Define the names for severities," typically occurs in the context of the SAP Convergent Charging (SAP CC) or similar applications where severity levels for certain processes or events need to be defined.

    Cause:

    This error usually arises when the system is unable to find the necessary configuration for severity names. This can happen due to:

    1. Missing Configuration: The severity levels have not been defined in the system.
    2. Incomplete Setup: The configuration for the severity names may be incomplete or not properly activated.
    3. Transport Issues: If the configuration was transported from another system, it may not have been fully implemented.

    Solution:

    To resolve the ICL_H017 error, you can follow these steps:

    1. Access Configuration:

      • Go to the SAP Easy Access screen and navigate to the relevant configuration area for your application (e.g., SAP Convergent Charging).
    2. Define Severity Names:

      • Look for the section related to "Severity Levels" or "Severity Names."
      • Define the necessary severity levels according to your business requirements. This typically involves specifying names and possibly descriptions for each severity level.
    3. Check for Completeness:

      • Ensure that all required severity levels are defined. You may need to consult documentation or a functional consultant to understand what levels are necessary.
    4. Transport Check:

      • If the configuration was transported from another system, verify that all necessary objects were included in the transport request and that they were successfully imported.
    5. Testing:

      • After defining the severity names, test the relevant functionality to ensure that the error no longer occurs.
    6. Consult Documentation:

      • Refer to the SAP Help Portal or specific SAP documentation for your version of the software for detailed instructions on configuring severity levels.

    Related Information:

    • SAP Notes: Check SAP Notes for any known issues or additional guidance related to the ICL_H017 error.
    • Community Forums: SAP Community forums can be a valuable resource for finding similar issues faced by other users and their solutions.
    • SAP Support: If the issue persists after following the above steps, consider reaching out to SAP Support for further assistance.

    By following these steps, you should be able to resolve the ICL_H017 error and properly define the names for severities in your SAP system.

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