How To Fix ICL_H016 - Define the severities

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 016

• Message text: Define the severities

What causes this issue?

No severity has been defined in the severity table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Define the required entries in Customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H016 - Define the severities ?

  The SAP error message ICL_H016, which states "Define the severities," typically relates to the configuration of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system requires you to define severity levels for certain processes or events, which are essential for proper functioning and error handling within the application.
  Cause:
  The error usually arises when:
  
  The severity levels for specific events or processes have not been defined in the system.
  There may be missing configuration settings in the relevant customizing transactions.
  The system is trying to execute a process that relies on severity definitions that are not set up.
  
  Solution:
  To resolve the ICL_H016 error, you can follow these steps:
  
  
  Access Customizing Transactions:
  
  Go to the SAP Easy Access screen and enter the transaction code for customizing (usually SPRO).
  Navigate to the relevant area for defining severities. This is typically found under:
  
  Convergent Charging or Convergent Invoicing > Define Severities.
  
  
  
  
  
  Define Severities:
  
  In the customizing settings, you should find an option to define severity levels. Here, you can create or modify severity definitions as needed.
  Ensure that you define the severities according to your business requirements. Common severities include "Information," "Warning," "Error," etc.
  
  
  
  Check for Dependencies:
  
  Ensure that any processes or events that rely on these severity definitions are correctly configured and linked to the defined severities.
  
  
  
  Transport Changes:
  
  If you are working in a development environment, make sure to transport the changes to the quality and production environments as necessary.
  
  
  
  Testing:
  
  After defining the severities, test the relevant processes to ensure that the error no longer occurs and that the system behaves as expected.
  
  
  
  Related Information:
  
  Documentation: Refer to the official SAP documentation for Convergent Charging or Invoicing for detailed guidance on configuring severities.
  SAP Notes: Check the SAP Support Portal for any relevant SAP Notes that may address specific issues or provide additional guidance related to this error.
  Community Forums: Engage with the SAP Community or forums where other users may have encountered and resolved similar issues.
  
  If the problem persists after following these steps, consider reaching out to your SAP support team or consulting with an SAP expert for further assistance.