How To Fix ICL_H016 - Define the severities

ICL_H016 - Overview

• Message type: E = Error

• Message class: ICL_H - Health Insurance

• Message number: 016

• Message text: Define the severities

What causes this issue?

No severity has been defined in the severity table.

System Response

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

How to fix this error?

Procedure for System Administrators

Define the required entries in Customizing.
INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_H016 - Define the severities ?

  The SAP error message ICL_H016, which states "Define the severities," typically relates to the configuration of the SAP Convergent Charging (SAP CC) or SAP Convergent Invoicing (SAP CI) modules. This error indicates that the system requires you to define severity levels for certain processes or events, which are essential for proper functioning and error handling within the application.
  
  Cause:
  The error usually arises when:
  
  The severity levels for specific events or processes have not been defined in the system.
  There may be missing configuration settings in the relevant customizing transactions.
  The system is trying to execute a process that relies on severity definitions that are not set up.
  
  
  Solution:
  To resolve the ICL_H016 error, you can follow these steps:
  
  
  Access Customizing Transactions:
  
  Go to the SAP Easy Access screen and enter the transaction code for customizing (usually SPRO).
  Navigate to the relevant area for defining severities. This is typically found under:
  Convergent Charging or Convergent Invoicing > Define Severities.
  
  
  
  
  
  Define Severities:
  
  In the