How To Fix ICL_FSRI028 - No matching insured object found for payment item in claim &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_FSRI - Messages for FS-RI

• Message number: 028

• Message text: No matching insured object found for payment item in claim &1

Self-Explanatory Message

Since SAP believes that this specific error message is 'self-explanatory,' no more information has been given.The majority of messages in the SAP system have a message text, however this is frequently insufficient to comprehend or resolve the problem.

To make things easier, more detailed information is frequently added to describe the issue, how to fix it, and the necessary steps or configuration modifications.

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_FSRI028 - No matching insured object found for payment item in claim &1 ?

  The SAP error message ICL_FSRI028 indicates that there is no matching insured object found for a payment item in a specific claim. This error typically arises in the context of insurance claims processing within the SAP system, particularly in the Insurance Claims Management module.
  Cause:
  The error can occur due to several reasons, including:
  
  Missing or Incorrect Insured Object: The insured object associated with the claim may not exist, or the details may not match the payment item being processed.
  Data Inconsistency: There may be inconsistencies in the data between the claim and the insured objects, such as incorrect references or missing entries.
  Payment Item Configuration: The payment item may not be correctly configured to link to the insured object.
  Claim Status: The claim may be in a status that does not allow for the processing of payments.
  Authorization Issues: The user may not have the necessary permissions to access the insured object or the claim.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  Verify Insured Object: Check if the insured object exists in the system and is correctly linked to the claim. Ensure that the details (e.g., policy number, coverage) are accurate.
  Check Claim Details: Review the claim details to ensure that all required information is present and correct. Look for any discrepancies between the claim and the insured object.
  Review Payment Item Configuration: Ensure that the payment item is correctly configured and that it references the appropriate insured object.
  Claim Status Check: Verify the status of the claim to ensure it is in a state that allows for payment processing. If necessary, update the claim status.
  User Authorization: Ensure that the user processing the payment has the necessary authorizations to access the claim and the insured object.
  Consult Documentation: Refer to SAP documentation or your organization's internal guidelines for specific procedures related to claims and payments.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for claims management, such as ICL01 (Create Claim), ICL02 (Change Claim), and ICL03 (Display Claim).
  SAP Notes: Check for any SAP Notes related to this error message for potential patches or updates that may address the issue.
  Support: If the issue persists, consider reaching out to your SAP support team or consulting with SAP support for further assistance.
  
  By following these steps, you should be able to identify the root cause of the error and implement the necessary solutions to resolve it.