How To Fix ICL_FSRI027 - No matching coverage found for payment item in claim &1

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_FSRI - Messages for FS-RI

• Message number: 027

• Message text: No matching coverage found for payment item in claim &1

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_FSRI027 - No matching coverage found for payment item in claim &1 ?

  The SAP error message ICL_FSRI027 indicates that there is no matching coverage found for a payment item in a claim. This typically occurs in the context of insurance claims processing within the SAP system, particularly in the SAP Claims Management module.
  Cause:
  The error can arise due to several reasons, including:
  
  
  Coverage Mismatch: The payment item being processed does not have a corresponding coverage defined in the system. This could be due to incorrect or missing coverage details in the claim.
  
  
  Policy Issues: The insurance policy associated with the claim may not cover the specific type of claim or payment item being processed.
  
  
  Claim Status: The claim may be in a status that does not allow for the processing of certain payment items.
  
  
  Data Entry Errors: There may be errors in the data entry for the claim or payment item, leading to discrepancies.
  
  
  Configuration Issues: There could be configuration issues in the SAP system that prevent the system from recognizing the coverage for the payment item.
  
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Check Coverage Details: Verify the coverage details associated with the claim. Ensure that the payment item corresponds to an existing coverage in the system.
  
  
  Review Policy Information: Check the insurance policy linked to the claim to ensure that it covers the type of claim being processed.
  
  
  Validate Claim Status: Ensure that the claim is in a status that allows for the processing of the payment item. If necessary, update the claim status.
  
  
  Correct Data Entry: Review the data entered for the claim and payment item for any errors. Make corrections as needed.
  
  
  Consult Configuration: If the issue persists, consult with your SAP configuration team to ensure that the system is correctly set up to recognize the coverage for the payment item.
  
  
  Use Transaction Codes: Utilize relevant transaction codes (e.g., ICL1, ICL2) to review and manage claims and payment items.
  
  
  Check for Updates: Ensure that your SAP system is up to date with the latest patches and updates, as this can sometimes resolve unexpected errors.
  
  
  Related Information:
  
  SAP Notes: Check SAP Notes for any known issues or fixes related to this error message.
  Documentation: Refer to SAP documentation for Claims Management to understand the configuration and processing of claims and payments.
  Support: If the issue cannot be resolved internally, consider reaching out to SAP support for assistance.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.