How To Fix ICL_EXTRACT102 - Claim &1: Not possible to read any contract information

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_EXTRACT - Error Messages from Extraction

• Message number: 102

• Message text: Claim &1: Not possible to read any contract information

Self-Explanatory Message

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Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_EXTRACT102 - Claim &1: Not possible to read any contract information ?

  The SAP error message ICL_EXTRACT102 typically occurs in the context of the SAP Claims Management module, particularly when trying to extract or process claims data. The message indicates that the system is unable to read any contract information related to the claim specified (denoted by &1).
  Cause:
  The error can be caused by several factors, including:
  
  Missing Contract Information: The claim may not be linked to any valid contract in the system, or the contract may not exist.
  Incorrect Claim Data: The claim number or other identifiers may be incorrect or not properly formatted.
  Authorization Issues: The user may not have the necessary permissions to access the contract information.
  Data Consistency Issues: There may be inconsistencies or corruption in the data related to contracts or claims.
  Configuration Issues: The system may not be properly configured to link claims to contracts.
  
  Solution:
  To resolve the error, you can take the following steps:
  
  
  Verify Claim and Contract Data:
  
  Check if the claim number (&1) is correct and exists in the system.
  Ensure that the claim is properly linked to a valid contract.
  
  
  
  Check Contract Status:
  
  Ensure that the contract associated with the claim is active and not expired or deleted.
  
  
  
  Review User Authorizations:
  
  Confirm that the user has the necessary authorizations to access contract information. This may involve checking roles and permissions in the SAP system.
  
  
  
  Data Consistency Check:
  
  Run data consistency checks to identify any issues with the claims or contracts. This may involve using transaction codes like SE11 or SE16 to inspect the relevant database tables.
  
  
  
  Consult Configuration Settings:
  
  Review the configuration settings in the Claims Management module to ensure that the system is set up correctly to handle claims and contracts.
  
  
  
  Contact SAP Support:
  
  If the issue persists after checking the above points, consider reaching out to SAP support for further assistance. They may provide patches or additional troubleshooting steps.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as:
  
  ICL01: Create Claim
  ICL02: Change Claim
  ICL03: Display Claim
  ICL04: Display Contract
  
  
  SAP Notes: Check for any SAP Notes related to this error message in the SAP Support Portal, as they may provide specific fixes or workarounds.
  Documentation: Review the SAP Help documentation for Claims Management to understand the expected behavior and data relationships.
  
  By following these steps, you should be able to identify the root cause of the error and implement a solution.