How To Fix ICL_DI072 - Communication type '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 072

• Message text: Communication type '&1' does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If necessary, define the communication type &v1& in Customizing activity
<ZK>Define Communication Types</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI072 - Communication type '&1' does not exist ?

  The SAP error message ICL_DI072 indicates that a specific communication type (denoted by &1) does not exist in the system. This error typically arises in the context of the SAP Insurance Management module, particularly when dealing with communication types related to insurance contracts, claims, or other related processes.
  Cause:
  
  Missing Configuration: The communication type specified in the error message has not been defined in the system. This could be due to a configuration oversight or an incomplete setup.
  Incorrect Input: The communication type may have been incorrectly entered or referenced in a transaction or program.
  Transport Issues: If the system has recently undergone a transport of changes, the communication type may not have been included or activated in the target environment.
  
  Solution:
  
  
  Check Configuration:
  
  Navigate to the relevant configuration settings in SAP to verify if the communication type exists.
  Use transaction codes like SPRO to access the configuration settings and check under the relevant insurance management settings.
  If the communication type is missing, you may need to create it or adjust the existing configuration.
  
  
  
  Verify Input:
  
  Ensure that the communication type being used in the transaction or program is correct. Double-check for any typos or incorrect references.
  If you are using a custom program or report, review the code to ensure that it is referencing the correct communication type.
  
  
  
  Transport Management:
  
  If the issue arose after a transport, check the transport logs to ensure that all necessary objects were included.
  If the communication type was part of a transport request, ensure that it has been properly imported and activated in the target system.
  
  
  
  Consult Documentation:
  
  Review SAP documentation or notes related to the specific communication type and its configuration to ensure that all prerequisites are met.
  
  
  
  Contact Support:
  
  If you are unable to resolve the issue, consider reaching out to SAP support or your internal SAP team for further assistance.
  
  
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes such as SPRO for configuration, SE11 for data dictionary, and SE80 for object navigator.
  SAP Notes: Search for SAP Notes related to ICL_DI072 for any known issues or additional guidance.
  Documentation: Review the SAP Help Portal for detailed information on communication types in the context of insurance management.
  
  By following these steps, you should be able to identify the cause of the error and implement a solution to resolve it.