How To Fix ICL_DI070 - Topic of claim note '&1' does not exist

SAP Error Message - Details

• Message type: E = Error

• Message class: ICL_DI - Messages for Direct Input Mode

• Message number: 070

• Message text: Topic of claim note '&1' does not exist

What causes this issue?

The system issues an error message and will not allow you to continue with this transaction until the error is resolved.

System Response

How to fix this error?

If necessary, define the topic &v1& in Customizing activity <ZK>Define
Topics for Claim Notes</>.

Procedure for System Administrators

INCLUDE ICL_MESSAGE_CUST OBJECT DOKU ID TX

Error message extract from SAP system. Copyright SAP SE.

Smart SAP Assistant

• What is the cause and solution for SAP error message ICL_DI070 - Topic of claim note '&1' does not exist ?

  The SAP error message ICL_DI070, which states "Topic of claim note '&1' does not exist," typically occurs in the context of the SAP Claims Management module. This error indicates that the system is unable to find a specific claim note associated with the claim topic you are trying to access or process.
  Cause:
  
  Non-Existent Claim Note: The claim note referenced by the identifier '&1' does not exist in the database. This could be due to a typo in the note ID or because the note has been deleted or never created.
  Incorrect Configuration: The configuration settings for claim topics or notes may not be set up correctly, leading to the system not recognizing the claim note.
  Authorization Issues: The user may not have the necessary permissions to view or access the claim note.
  Data Consistency Issues: There may be inconsistencies in the data, such as missing entries in related tables.
  
  Solution:
  
  Verify Claim Note ID: Check the claim note ID you are trying to access. Ensure that it is correct and exists in the system.
  Check Configuration: Review the configuration settings for claim topics and notes in the SAP system. Ensure that all necessary entries are correctly set up.
  User Authorization: Ensure that the user has the appropriate authorizations to access the claim note. This may involve checking user roles and permissions.
  Data Integrity Check: Perform a data integrity check to ensure that all related entries in the database are consistent and that there are no missing records.
  Consult Documentation: Refer to SAP documentation or help resources for specific guidance on managing claim notes and topics.
  Contact SAP Support: If the issue persists, consider reaching out to SAP support for further assistance, especially if it appears to be a system bug or a more complex issue.
  
  Related Information:
  
  Transaction Codes: Familiarize yourself with relevant transaction codes in SAP for Claims Management, such as ICL01 (Create Claim) or ICL02 (Change Claim).
  SAP Notes: Check for any SAP Notes related to this error message that may provide additional insights or patches.
  User Forums: Engage with SAP community forums or user groups where similar issues may have been discussed, and solutions shared.
  
  By following these steps, you should be able to diagnose and resolve the ICL_DI070 error in your SAP system.